The Board has previously requested to be kept updated on progress relating to a number of key administration projects and planned improvements which may have an impact on members of the pension fund and the purpose of this report is to provide an update on the current status and progress against any specific target dates.
Minutes:
Speakers:
Tom Lewis, Systems & Data Senior Manager
Neil Mason, Assistant Director - LGPS Senior Officer
Key points raised during the discussion:
1. The Systems & Data Senior Manager presented highlights of the report that included:
· KPI information and how it was presented is being reviewed. The Board would be kept updated on progress.
· The Internal Dispute Resolution process was explained
2. It was noted that the Helpdesk was being transitioned into the Pension Team. The Systems & Data Senior Manager presenting highlights of the report that included the following headlines:
· Data Cleansing – the Fund actuary, Hymans, were happy with work undertaken so far. In response to a Member query regarding when valuation results would be available it was reported that more information would be available after a meeting with the actuary due to be held on 24 August.
· Pension Increase 2022 – all payments due had been processed.
Actions/ further information to be provided:
That a blank ABS statement template be attached as an annex to the next report.
Recommendations:
That the report be noted.
Supporting documents: