Agenda and minutes

People, Performance and Development Committee - Thursday, 30 November 2017 2.10 pm

Venue: County Hall, Kingston upon Thames, KT1 2DN

Contact: Andrew Baird 

Items
No. Item

99/17

APOLOGIES FOR ABSENCE AND SUBSTITUTIONS

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    Minutes:

    Apologies were received from Mr John Furey.

100/17

Minutes of the Previous Meeting: 27 October 2017 pdf icon PDF 162 KB

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    To agree the minutes as a true record of the meeting.

    Additional documents:

    Minutes:

    Members of the People, Performance and Development Committee sought clarity from the Head of HR & OD on whether he had reported back to the Cabinet Member for Adult Social Care regarding dissatisfaction among staff within the Adult Social Care Directorate about the new appraisal process which had been raised by the Committee at its meeting on 27 October 2017. The Committee was informed by the Head of HR & OD that he had not had the opportunity to discuss these concerns in detail with the Strategic Director for Adult Social Care and Public Health following the meeting but would brief the Cabinet Member for Adult Social Care once this discussion had taken place.

     

    The minutes were agreed as a true record of the meeting.

     

101/17

DECLARATIONS OF INTEREST

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    All Members present are required to declare, at this point in the meeting or as soon as possible thereafter

     

    (i)         Any disclosable pecuniary interests and / or

    (ii)        Other interests arising under the Code of Conduct in respect of any item(s) of business being considered at this meeting

     

    NOTES:

     

            Members are reminded that they must not participate in any item where they have a disclosable pecuniary interest

            As well as an interest of the Member, this includes any interest, of which the Member is aware, that relates to the Member’s spouse or civil partner (or any person with whom the Member is living as a spouse or civil partner)

            Members with a significant personal interest may participate in the discussion and vote on that matter unless that interest could be reasonably regarded as prejudicial.

    Minutes:

    There were none.

102/17

QUESTIONS AND PETITIONS

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    To receive any questions or petitions.

     

    Notes:

    1.  The deadline for Member’s questions is 12.00pm four working days before the meeting 24 November 2017.

    2.  The deadline for public questions is seven days before the meeting 23 November 2017.

    3.  The deadline for petitions was 14 days before the meeting, and no petitions have been received.

     

     

    Minutes:

    There were none.

103/17

ACTION REVIEW pdf icon PDF 115 KB

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    For Members to consider and comment on the Committee’s actions tracker.

     

    Additional documents:

    Minutes:

    Declarations of interest:

     

    None

     

    Witnesses:

     

    Ken Akers, Head of HR & OD

     

    Andrew Baird, Democratic Services Officer

     

    Key points from the discussion:

     

    None

     

    Actions/ further information to be provided:

     

    None              

     

    RESOLVED:

     

    The People, Performance and Development Committee noted progress on the implementation of the actions from previous meetings.

     

104/17

Forward Work Programme pdf icon PDF 71 KB

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    For Members to review and comment on upcoming items due for consideration by the People, Performance and Development Committee.

     

    Additional documents:

    Minutes:

    Declarations of interest:

     

    None

     

    Witnesses:

     

    Ken Akers, Head of HR & OD

    Andrew Baird, Democratic Services Officer

     

    Key points raised during the discussion:

     

    1.     An introduction was provided by officers who highlighted that there had been a number of additions to the Committee’s Forward Work Programme since it was last agreed by Members at the People, Performance and Development Committee (PPDC) at its meeting on 27 October 2017. Specifically, Members were advised that an item had been added to the PPDC meeting in June 2018 for the Committee to discuss the progress of negotiations with trade unions regarding the Surrey Pay offer for 2018/19. The Committee was further informed that it had been necessary to postpone consideration of a number of items that were originally scheduled for consideration on 30 November 2017 and that these items had been distributed across future Committee meeting.

     

    2.     Further clarity was sought regarding the Termination of Employment Policy item which had been scheduled for consideration at the PPDC meeting in January 2018. In particular, Members asked for more detail about the ‘Dying to Work Charter’ mentioned within the summary that was included in the Forward Work Programme for that item. Officers stated that this was a national initiative which established good practice for how employers supported members of staff diagnosed with a terminal illness. The Committee expressed their support for the principles of the ‘Dying to Work Charter’ initiative but asked officers to investigate the possibility of rebranding it before being introduced to Surrey County Council (SCC).

     

    3.     Members discussed the Council’s flexibility in its terms and conditions of employment and asked officers whether a less rigid approach to employment would help SCC to recruit and retain staff more effectively thereby helping the Council to reduce the cost of employing agency staff. Members suggested that retaining some staff on more flexible contracts would help to support the Council’s base workforce. Officers highlighted that the Council’s arrangements in respect of bank contracts did provide a degree of flexibility although it was possible to consider establishing an associate pool to supplement bank contracts. The Committee agreed to receive a report on flexible pay and the Council’s approach to working arrangements at its meeting on 26 April 2018.

     

    Actions/ further information to be provided:

    1.     The Committee to consider a report on the Council’s approach to flexibility on pay and working arrangements for staff where this could help to support the existing workforce

     

     

     

    RESOLVED:

     

    That the People, Performance and Development Committee review items that it is

    due to consider at future meetings.

105/17

Embedding the Council's Values and Behaviours pdf icon PDF 150 KB

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    The People, Performance and Development Committee gave its endorsement to a behaviour framework created by the HR & OD Team at its meeting in June 2016. The behaviour framework applies to all staff across Surrey County Council and outlines how they can contribute to the success of the organisation and to their own development. The purpose of this report is to request the Members’ approval for updates to the Behaviour Framework update and to advise on progress being made in embedding the Framework across the organisation through the HR&OD strategy.

     

    Additional documents:

    Minutes:

    Declarations of interest:

     

    None

     

    Witnesses:

     

    Ken Akers, Head of HR & OD

    Lavern Dinah, Strategic OPD Manager

     

    Key points raised during the discussion:

     

    1.     The Committee noted that SCC’s Human Resources and Organisational Development Strategy was on the agenda for consideration by the Committee and inquired as to why work undertaken to embed the Behaviours Framework had not been included as part of this item. Officers stated that the HR & OD Strategy was a high level document and that there were a number of strands to actually implementing the strategy of which the Behaviours Framework was just one. It was therefore felt to be beneficial for Committee Members to review the steps being taken to embed the Behaviours Framework in isolation rather than considering it as part of the wider HR & OD Strategy.

     

    2.     Members asked whether there was a role for the Behaviours Framework in supporting staff to remain motivated. Officers emphasised that the majority of staff are motivated by recognising their role in helping SCC to deliver its stipulated goals and that continuing to highlight these will contribute to staff remaining focused. The Committee was advised that the Behaviours Framework had been developed in consultation with a variety of stakeholders and that the aim of the report was to outline how the officers were embedding the Council’s values and behaviours through the framework. An MC3 tool was deployed through the Staff Survey to provide feedback on SCC’s managers. This tool can be used to support the embedding of the Behaviours Framework and to identify any areas that Learning & Development and Organisational Development need to focus on in work plans.

     

    3.     Further clarity was sought regarding the extent to which the Behaviours Framework applied to staff within the Orbis Partnership. Officers acknowledged that there were some challenges to embedding SCC’s values within Orbis on account of it being an independent organisation. Staff within the Partnership were, however, aligned to the SCC’s appraisal process which was closely tied to the Behaviours Framework while training had also been provided to Orbis employees.

     

    4.     The Committee expressed concern that the report didn’t make any specific mention of how the Behaviours Framework applied to County Councillors, particularly in regard to how officers and Members worked together and understood each other’s specific roles within the organisation. Members stipulated that officers should consider how the corporate and executive aspects of the organisation understand each other and the role that they play within the running of the Council. It was agreed that the Committee would receive a report at its meeting in June 2018 outlining work being undertaken to support closer working between officers and Members within SCC and to help them better understand each other’s roles and responsibilities.

     

    Actions/ further information to be provided:

     

    1.     The Committee to receive a report on work being undertaken to support closer working between officers and Members within the organisation and to help them better understand each other’s roles and responsibilities.

     

    RESOLVED:

     

    It is recommended that People, Performance and  ...  view the full minutes text for item 105/17

106/17

Policy Statement on Voice Recording HR Meetings pdf icon PDF 81 KB

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    The People, Performance and Development Committee is asked to consider a proposal for the Council to adopt a formal policy statement codifying a facility for employees to request permission to use audio recording devices at formal meetings which take place under the provisions of Surrey County Council’s employment procedures. This proposal has originated from the [then] Head of Paid Service and senior management within the Council who have asked officers in the HR&OD Team to consider a potential solution following reports of staff requesting to record meetings.

     

    Additional documents:

    Minutes:

    Declarations of interest:

     

    None

     

    Witnesses:

     

    Ken Akers, Head of HR & OD

     

    Key points raised during the discussion:

     

    1.     Committee Members inquired as to whether all disciplinary meetings between managers and line reports at SCC are audio recorded. Officers indicated that to ensure staff members felt able to talk candidly with their manager regarding a specific issue or concern it wasn’t always appropriate to audio record disciplinary meetings. Flexibility was built into the Policy so that it wasn’t mandatory to audio record these meetings.

     

    2.     Concern was expressed regarding the implications of allowing staff to use their own devices to record disciplinary meetings. Members stressed that there was a risk that audio recordings made by staff members could become the definitive record of the meeting as these were relatively easy to doctor. The Committee instead proposed that the Council purchase dictaphones that make two recordings of the meeting, one of which can then be kept by the Council and the other given to the member of staff involved in the meeting. It was agreed that the policy should be amended in accordance with this suggestion and that the revised policy should be brought back to the Committee for consideration.

     

    Actions/ further information to be provided:

     

    1.     The Council’s Policy on Voice Recording at HR meetings considered by the Committee at its meeting on 30 November 2017 to be amended to state that SCC will record HR meetings where appropriate and that a copy of the original tape will be shared with the member of staff at the meeting. The revised policy to be brought back to the Committee at its meeting on 29 January 2018.

    RESOLVED:

     

    None

107/17

Human Resources and Organisational Development Strategy 2017-19 pdf icon PDF 119 KB

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    This report is being brought to People, Performance and Development Committee for the Committee to comment on the refreshed Human Resource & Organisational (HR&OD) strategy 2017-2019 in accordance with Surrey County Council’s Scheme of Delegation.

     

    Additional documents:

    Minutes:

     

    Declarations of interest:

     

    None

     

    Witnesses:

     

    Ken Akers, Head of HR & OD

    Debbie Bala, Senior HR Advisor

     

    Key points raised during the discussion:

     

    1.     The report was introduced by officers who informed the Committee that there had been discussions as to the period of time that the Human Resources & Organisational Development (HR & OD) Strategy should cover. It had, however, been agreed that the Strategy should span two (2017- 2019) rather than five years (2017 – 2022) due to potential changes in the structure of SCC’s workforce as part of the Orbis integration and recognising that the new Chief Executive may wish to review the Strategy.

     

    2.     Members requested further detail on the dashboard that would be used to measure performance against the HR & OD Strategy. Officers stated that key metrics including turnover, promotion, retention, career development and equality would be used to judge the success of the Council in embedding the Strategy. The dashboard was being developed to collect data from these key metrics which would then presented in a series of graphs and charts. It was agreed that the Committee should receive a report which provided details of how the dashboard was developing, with examples of how the charts/ graphs would be formatted, at its meeting on 29 January 2018 for comment by the Committee. PPDC further agreed that the performance against the HR & OD Strategy should be regularly reported to the Committee on a biannual basis.

     

    3.     Members were informed that Chief Executives Direct Reports had given its approval for HR to review the quality of workforce data that was available at service level to support SCC in strategic planning around staffing levels in specific areas of the organisation. The Committee asked the extent to which the number of staff on the Council’s payroll provided officers with sufficient information to undertake workforce planning. They were informed that this was a crude measure and didn’t provide detail on the structure of the workforce or the recruitment being undertaken to vacancies. Further clarity was sought on whether cross-checking took place between the Council’s payroll and the structure of the organisation. The Committee was informed that an annual audit was undertaken by officers but stated that there was a disconnect between how the HR and Finance Teams viewed SCC’s organisational structure. Specifically, officers indicated that the Finance Team planned budgets around what heads of service anticipated their staffing levels would be for the coming year which created a mismatch in data reported by the Management Information as posts were not always recruited to.

     

    4.     The discussion turned to staff recruitment within individual services and Members asked whether the Council could create a contingency staffing budget that managers could apply to for employing additional members of staff. Officers indicated that there was a need for heads of service to retain a degree of flexibility within their staffing budgets to enable them to respond to specific challenges and opportunities that may arise. Members were advised that SCC could benefit from a policy on holding  ...  view the full minutes text for item 107/17

108/17

EXCLUSION OF THE PUBLIC

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    Recommendation: That under Section 100(A) of the Local Government

    Act 1972, the public be excluded from the meeting for the following items of business on the grounds that they involve the likely disclosure of exempt information under the relevant paragraphs of Part 1 of Schedule 12A of the Act.

     

     

     

     

    PART TWO – IN PRIVATE

    Minutes:

    RESOLVED: That under Section 100(A) of the Local Government Act 1972, the public be excluded from the meeting for the following items of business on the grounds that they involve the likely disclosure of exempt information under the relevant paragraphs of Part 1 of Schedule 12A of the Act.

109/17

Pay Policy Exceptions - November 2017

    The People, Performance and Development Committee (PPDC) acts as the Council’s Remuneration Committee under delegated powers in accordance with the Constitution of Surrey County Council (SCC). The purpose of this paper is to ask the Committee to review and decide on salary awards that fall outside SCC’s published Pay Policy Statement for staff within the Committee’s Terms of Reference.

     

    This report includes a range of pay policy exceptions and staff related that require a decision by Members of the Committee.

     

Minutes:

Declarations of interest:

 

None

 

Witnesses:

 

Ken Akers, Head of HR & OD

 

Key points raised during the discussions:

 

The report was introduced by officers. The Committee asked a number of questions which were responded to by the officers present before moving to recommendations.

 

Actions/ further information to be provided:

 

The Committee agreed a number of actions which are recorded in the Part 2 minutes.

 

RESOLVED:

 

The Committee approved the recommendations set out in the confidential minutes.

110/17

Interim Senior Management Arrangements for Environment and Infrastructure Directorate

    This papers sets out the interim senior management arrangements within the Environment and Infrastructure (E&I) that have arisen following changes to Surrey County Council’s corporate leadership including the flexible retirement of the Strategic Director and the interim senior management arrangements that have been put in place following the retirement of the previous Chief Executive.

     

Minutes:

Declarations of interest:

 

None

 

Witnesses:

 

Ken Akers, Head of HR & OD

 

Key points raised during the discussions:

 

The report was introduced by officers. The Committee asked a number of questions which were responded to by the officers present before moving to recommendations.

 

Actions/ further information to be provided:

 

The Committee agreed a number of actions which are recorded in the Part 2 minutes.

 

RESOLVED:

 

The Committee approved the recommendations set out in the confidential minutes.

 

111/17

Surrey Pay Annual Review 2017 to 2018

Minutes:

Declarations of interest:

 

None

 

Witnesses:

 

Ken Akers, Head of HR & OD

 

Key points raised during the discussions:

 

The report was introduced by officers. The Committee asked a number of questions which were responded to by the officers present before moving to recommendations.

 

Actions/ further information to be provided:

 

None

 

RESOLVED:

 

The Committee approved the recommendations set out in the confidential minutes.

 

112/17

PUBLICITY OF PART 2 ITEMS

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    To consider whether the item considered under Part 2 of the agenda should be made available to the press and public.

    Minutes:

    It was agreed that information related to Part 2 items discussed at the meeting would remain exempt.

113/17

DATE OF NEXT MEETING

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    The next meeting of People, Performance and Development Committee will be on 29 January 2018.

    Minutes:

    The Committee noted that its next meeting would be held on 25 January 2018.