Agenda and minutes

Resources and Performance Select Committee - Friday, 8 December 2023 10.00 am

Venue: Council Chamber, Woodhatch Place, Reigate, Surrey, RH2 8EF

Contact: Julie Armstrong, Scrutiny Officer 

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Items
No. Item

38/21

APOLOGIES FOR ABSENCE AND SUBSTITUTIONS

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    Purpose of the item: To receive any apologies for absence and substitutions.

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    Apologies were received from Becky Rush, Nick Darby and Lance Spencer.

     

     

39/21

MINUTES OF THE PREVIOUS MEETING 18 OCTOBER 2023 pdf icon PDF 156 KB

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    Purpose of the item: To agree the minutes of the Resources and Performance Select Committee held on 18 October 2023 as a true and accurate record of proceedings.

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    The minutes of the Resources and Performance Select Committee held on 18 October 2023 were formally agreed as a true and accurate record of the meeting.

     

40/21

DECLARATIONS OF INTEREST

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    Purpose of the item: All Members present are required to declare, at this point in the meeting or as soon as possible thereafter:

     

         I.        Any disclosable pecuniary interests and/or

     

        II.        Other interests arising under the Code of Conduct in respect of any item(s) of business being considered at this meeting.

     

    NOTES:

     

    ·         Members are reminded that they must not participate in any item where they have a disclosable pecuniary interest.

     

    ·         As well as an interest of the Member, this includes any interest, of which the Member is aware, that relates to the Member’s spouse or civil partner (or any person with whom the Member is living as a spouse or civil partner).

     

    ·         Members with a significant personal interest may participate in the discussion and vote on that matter unless that interest could be reasonably regarded as prejudicial.

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    No declarations received.

     

41/21

QUESTIONS AND PETITIONS

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    Purpose of the item: To receive any questions or petitions.

     

    NOTES:

     

    1.    The deadline for Members’ questions is 12:00pm four working days before the meeting (4 December 2023).

     

    2.    The deadline for public questions is seven days before the meeting (1 December 2023).

     

    3.    The deadline for petitions was 14 days before the meeting, and no petitions have been received.

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    No questions or petitions received.

     

42/21

SCRUTINY OF 2024/25 DRAFT BUDGET AND MEDIUM-TERM FINANCIAL STRATEGY TO 2028/29 pdf icon PDF 128 KB

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    Purpose of the item: Scrutiny of the Draft Budget and Medium-Term Financial Strategy.

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    Key points raised during the discussion:

     

    1. The Cabinet Member for Finance and Resources provided a brief introduction to the 2024/25 Draft Budget and the 2028/29 Medium-Term Financial Strategy (MTFS), highlighting that the Council continues to work in a challenging financial climate specifically in relation to the high inflation environment and continued demand and price pressures on key services.

     

    1. A Member asked how long the Customer Services Manager position had been vacant for, how their tasks were being carried out in this time, and if it was sustainable to keep it vacant. The Cabinet Member for Customer and Communities Decisions explained that the post had been vacant for three years and had been covered by someone who had now moved into the Assistant Director for Registration, Coroners and Customer Strategy. The Cabinet Member highlighted that feedback from the Ombudsman and the task group had identified the need for autonomy in the post, and the expansion of customer service functions meant there was now a need to fill this post.  The Head of Customer Services clarified they hope to fill the position by February or March 2024.

     

    1. A Member questioned what uplifts to fees and charges were proposed across Customer and Communities services and how this reflected feedback in the public consultation. The Strategic Finance Business Partner (Resources, C&C, and CPAE) advised that the assumption was that the average increase would be 4%. The widespread assumption is taxpayers should not subsidise the use of discretionary services. The Cabinet Member for Customer and Communities Decisions added that registration services were looking to generate £4 million in income this year for the first time, which highlighted that the popularity and standard of service delivered was increasing. The Cabinet Member also underlined a gap between the market rate and the actual charges registration makes, which are benchmarked and reviewed annually to make sure they are affordable, but it should also be recognised that when the rates being charged are less than the market rates there is an opportunity to increase rates and therefore income.

     

    Tim Hall arrived at 10.23 am.

     

    1. The Chairman questioned if any of the accessibility would be compromised because of the uplifts to fees and charges, such as with digitally excluded people. The Cabinet Member for Customer and Communities Decisions assured the Chairman that uplifts tended to apply to discretionary services, and fees for statutory services would be maintained at an affordable level. The Head of Customer Services highlighted that accessibility is fundamental to all their services, which is why they had protected telephone services for those who cannot access online.

     

    1. Regarding assumptions made on inflation in the short and medium term, a member questioned what criteria were considered. The Strategic Finance Business Partner (corporate) explained that the corporate assumption for inflation in the Draft Budget was 5% for 2024/25, the default rate was only used in the absence of any other market intelligence or rates specifically built into contract terms and conditions. Inflation was currently running at around 4.6% as  ...  view the full minutes text for item 42/21

43/21

PERFORMANCE MONITORING SESSION NOTES 28 SEPTEMBER 2023 pdf icon PDF 112 KB

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    Purpose of the item: To publish the notes of the Performance Monitoring session conducted informally on 28 September 2023.

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    Agreed and noted.

     

     

44/21

FORWARD WORK PROGRAMME AND RECOMMENDATION TRACKER pdf icon PDF 161 KB

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    Purpose of the item: For the Select Committee to review the attached Forward Work Programme and Recommendation Tracker, making suggestions for additions or amendments as appropriate.

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    Resolved:

     

    The Select Committee noted the Forward Work Programme and Recommendation Tracker.

     

45/21

DATE OF THE NEXT MEETING

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    The next meeting of the Resources and Performance Select Committee will be held on 12 March 2024 at 10:00am.

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    The next meeting will be held on Tuesday, 12 March 2024.