Decision details

Technical Resource to Support Unit4 'Business As Usual'

Decision Maker: Interim Chief Executive

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: No


Surrey County Council has identified the requirement to source a managed service for scalable and responsive deep technical support for Unit4 (My Surrey ERP system).


This requirement was identified following a review of the original support plans, put in place by the DB&I programme, against the operational demands of the live system. The introduction of a managed service to support Unit4 will develop the skill set of SCC’s internal resource.


The SCC project team would like to award the contract to Vision ERP through the Crown Commercial Service’s G-Cloud 13 Framework Agreement.



It was AGREED that:


  1. A contract is awarded to Vision ERP Ltd using Crown Commercial Service’s G-Cloud 13 Framework (Ref. RM1557.13).


Reasons for the decision:

Provider offers the Most Economically Advantageous solution for Surrey County Council’s particular requirements. Further details about the procurement process are included in the Procurement Report.


Alternative options considered:

Full detail provided within Procurement Report.

Interests and Nature of Interests Declared:


Publication date: 31/05/2024

Date of decision: 24/05/2024