Decision details

APPROVAL TO PROCEED: REGISTRATION & NATIONALITY SERVICE - NEW OPERATING MODEL

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes

Decision:

RESOLVED:

 

1.    That Cabinet approve the proposed new operating model for the Registration & Nationality Service.

 

2.    That Cabinet approve (in principle) capital expenditure of up to £2m (excluding VAT) as included in the Medium-Term Financial Strategy (MTFS) for the delivery of the new service model, noting that the proposal will be self-funding through a later capital receipt from asset disposal and increased service income.  

 

3.    That Cabinet delegate authority (i) to approve individual schemes/projects within the overall budget and a 10% tolerance (ii) to enter into any required legal documentation agreements and iii) any procurement and contract award, to the Deputy Chief Executive & Executive Director for Resources, in consultation with the Cabinet Members for Customer & Communities and Property, Waste & Infrastructure.   

Reasons for Decisions:

 

The current model of delivery for the Registration & Nationality Service is not fit-for-purpose in the long term. The proposed new operating model will reduce the number of dedicated single-use sites, whilst expanding provision across the county through greater co-location with other Council services and innovative use of existing assets for ceremonies. Whilst requiring some upfront investment, which is largely repaid within the programme period, the new service model will intensify use of the Council’s property estate and enhance services for residents that can flex with changing needs, i.e. Government reform or Council priorities. This will enable the delivery of a sustainable operating model; generate increased income from maintainable and appropriate assets and provide services from locations that align with customer demand.

 

(The decisions on this item can be called-in by the Communities, Environment and Highways Select Committee)

 

 

Publication date: 27/11/2024

Date of decision: 26/11/2024

Decided at meeting: 26/11/2024 - Cabinet

Effective from: 05/12/2024

Accompanying Documents: