Decision details

Surrey County Council (SCC) has a statutory duty to support disabled children, young people and their families. Personal Support is part of the short breaks offer but is a specialist service and is only available following assessment. 

Personal Support is home-based care, primarily used by SCC’s Children with Disabilities team to provide families with respite care (short break), in accordance with their assessed needs. Personal support may also be used to provide other types of support such as emergency or crisis support and support outside the home for children and young people to access and be included in social and leisure actives in their local communities.

The services provided through the new contract will be available to all of the Children’s Services teams and the procurement value reflects this scope.

The new DPS for Personal Support Services will commence on 1^st April 2024 and it will be in place for 3 years, up to 31^st March 2027. There is also an available extension of 2 years taking this to 31^st March 2029.

It was AGREED that:

1.           a contract is awarded to Bytes Software Services Ltd, under the KCS Professional Services National Framework for the supply and delivery of Software Products & Associated Services 2

The award of the contract to Bytes Software Services Ltd represents the most economically advantageous outcome for Surrey County Council.

Alternative options were considered for the procurement route, and these are listed in the attached Procurement Report.

None.