Declarations of Interests:
None
Witnesses:
Lien Cross, Consultant – Organisational Development,
Surrey County Council
Joy Hurman, Lead Consultant – Learning and Development,
Surrey County Council
Mary Lewis, Cabinet Member for All Age Learning
Luis Moore, Apprentice (Recruitment Team), Surrey County
Council
Key
points raised during the discussion:
-
An introduction to the report was provided by
officers who highlighted that apprenticeships would support Surrey
County Council (the Council) to develop and retain a skilled and
flexible workforce capable of responding to future changes in local
authority service delivery. Apprenticeships also
created opportunities for staff by providing a
framework for the whole workforce to undertake relevant
qualifications helping to raise knowledge and aspirations. Members
were informed about the “Vision for Apprenticeships
2020” which outlined the UK Government’s aspirations to
increase apprenticeships nationally through a 0.5% levy on all
employers in the UK with an annual pay bill in excess of £3
million. As part of the Apprenticeship Reforms, the Council is
required to pay £2,040,000 annually into the Levy and has a
target to employ over 600 apprentices per year across the Council
and local authority maintained schools. The Committee was reminded
that information contained within the report was orientated
specifically towards the Council’s internal apprenticeship
recruitment.
Rose
Thorn arrived at the meeting at 10:10am
-
The Committee heard that factors such as the
recruitment freeze as well as the Council’s Transformation
Programme had impacted on the ability of services to recruit
apprentices and that this would continue to cause challenges over
the coming months. Members were informed, however, that it was
important to ensure the right structures were in place to support
recruitment and retention of apprentices by ensuring effective
linkages between services within the Council and improving
collaboration with external partners. An Apprenticeships Task Force
had been convened to establish the structures required to ensure
that the Council was in a position to recruit and retain
apprenticeships once there was greater stability across
services.
-
The Committee asked how the Council would measure
success in delivering against its Apprenticeship Strategy. Officers
highlighted that recouping the money committed to the Levy and
delivering against the Council’s Public Sector Target for
annual apprenticeship starts would collectively provide a good
barometer of success in delivery against the Council’s
Apprenticeships Strategy. Members heard that it was also important
to ensure the Council was able to keep apprentices once they had
completed their training to ensure that the skills and knowledge
they had developed were retained in-house. The Council was in the
process of gathering evidence to understand what made a good
apprenticeship to inform is own training offer.
4.
Clarity was sought by the Committee on the number of
apprentices that were employed by the Council. Members were advised
that the Council employed 371 apprentices who were each at
different stages of their training. Members heard that funding
drawn-down from the Levy could only be spent on training costs and
not on salaries pre-apprenticeship programmes.
5.
Members asked whether there was potential to
collaborate with partner organisations through the Levy to
establish apprenticeships. Officers indicated that 10% of the
Council’s Levy funding has been made available to partner
organisations for the 2018/19 financial year and that this would be
increased to 25% from next year. None of the funding which had been
made available to partner organisations had been used, however, due
to the fact that many were already struggling to spend their own
allocation. Officers did, however, highlight a rotational
apprenticeship pilot that the Council was undertaking with Virgin
Care which had provided a blueprint for how the Council could work
with other organisations to deliver training for
apprentices.
6.
Discussions turned to poor perceptions of
apprenticeships and how attitudes could be changed to improve
uptake of apprenticeship training qualifications. Officers stated
that attitudes had begun to change regarding apprenticeships
fuelled in part by the debt associated with completing a degree and
the fact that apprentices earned a salary during their training.
Despite this there was still pressure to go to university which was
a better known and more established route for young people to enter
the labour market. Better advertising was required to build
awareness of what apprenticeships could offer and create parity of
esteem with university degrees.
-
The Committee asked about the role of Ofsted in
promoting and encouraging apprentices as a career path for school
leavers. Members were advised that the measures used by Ofsted to
judge success acted as a disincentive for teachers to promote
apprenticeships to students as Ofsted took into account the number
of pupils that attended university when forming a
judgement.
-
Further information was sought on how the Council
ensured that its apprentices received high quality training from
providers. Members heard that providers had to be evaluated by the
Institute of Apprentices before they could offer qualifications
funded through the Levy. The Council also had its own quality
assurance processes in place which included quarterly review
meetings with all of its training providers as well as mechanisms
for both apprentices and providers to report problems to the
Learning and Development Team for resolution.
-
Members asked whether there was an opportunity for
the Council to offer apprenticeships for people living with
learning disabilities. Officers stated that new criteria introduced
by the Government which required all those who had their
apprenticeship training funded through the Levy to have certain
pre-existing English and Maths qualifications had put people with
learning disabilities at a disadvantage but that extensive lobbying
was taking place by a number of groups to rescind these
requirements.
-
The Committee highlighted that there appeared to be
a particular problem in recruiting and retaining staff within
schools and asked whether the Levy could be an opportunity to
address these challenges. Members were advised that schools had had
challenges in engaging with the Apprenticeship Levy due to a lack
of apprenticeship standards that were relevant to schools. This was
a national problem which had been recognised by organisations such
as the Local Government Association (LGA) who had highlighted the
need for relevant apprenticeship standards to be introduced for
schools.
-
Attention was drawn to references within the report
which highlighted variation across services and directorates to the
recruitment and training of apprentices. The Committee sought
clarity on how the Council would seek to promote apprenticeships
among managers and empower them to commit the time required to
train apprentices. Members were informed that the attitude of
managers was vital to the recruitment of apprentices. To this end
the Learning and Development Team would shortly embark on an
apprenticeship roadshow which aimed to highlight the benefit of
apprentices and demonstrate how to conduct good training. The
Committee also heard that there were models of good practice within
the Council such as in the Library Service as well as in the Surrey
Adult Learning Team.
-
Members asked whether the Council had sought to
identify and implement best practice from other local authorities.
Officers highlighted that the Council went out to procurement
jointly for training providers with Brighton and Hove City Council,
East Sussex County Council and West Sussex County Council which had
provided insights into how apprenticeship training is provided at
other local authorities. Officers had also reviewed Hampshire
County Council’s apprenticeship training separately to
identify and take forward best practise.
-
Members sought clarity on how the Apprenticeship
Task Force would actually address the key challenges confronted by
the Council in recruiting and retaining apprentices. Officers
stated that the Task Force would produce an Action Plan that would
be submitted for consideration by the Adults and Lifelong Learning
Select Committee at its meeting on 13 February 2019.
RESOLVED:
That the Adults and Lifelong
Learning Select Committee:
i.
welcomes the formation of an Apprenticeship Task
Force and recommends that it produces an action plan which outlines
specific steps that the Council will take to improve retention of
qualified apprentices, enhance the perception of apprenticeships
among residents and partners and embed higher apprenticeship Level
standards across the Council (Recommendation:
R1/18);
ii.
requests that the Task Force submits its action plan
to the Committee for consideration at its meeting on 13 February
2019 including an update on those specific areas identified in
recommendation I (Recommendation:
R2/18);
iii.
supports the decision to exclude apprenticeship
positions from the recruitment freeze currently in place at Surrey
County Council; and recommends that the Cabinet Member writes to
the Minister of State for School Standards to encourage Ofsted to
include apprenticeships within their measures of success for
assessing school performance (Recommendation:
R3/18).