Witnesses:
Lisa Townsend, Police and Crime Commissioner for
Surrey
Kelvin Menon, Chief Finance Officer – OPCC
Alison Bolton, Chief Executive – OPCC
Key points
raised in the discussion:
- The PCC acknowledged
that any increase in any budget was not taken lightly but she
needed to ensure that the OPCC as an organisation was suitably
equipped to meet increased demand and deliver her and the
Office’s statutory functions. The increase in operational
budget would fund new posts where the OPCC was currently at its
weakest. Investment would mean those contacting the Office would
have their case dealt with in a timely manner, which was not always
the case currently. The PCC believed that greater work could be
undertaken with Criminal Justice System (CJS) partners, and this
would require a new role within the Office. Increasing the
visibility of the PCC and OPCC to the public was necessary to
further transparency and public understanding of their work and
thus, investment in a communications role was also proposed.
Commissioning services and giving grants to support victims
required additional resource to secure funding and achieve value
for money. The PCC highlighted that Surrey’s OPCC was
considerably smaller than other OPCCs in the region, with only
three being smaller within England and Wales.
- It was raised by the
PCC that the Office owed considerable amounts of overtime to almost
all staff members and the PCC shared her concern that this could
result in a loss of staff members. The PCC assured Panel Members
that the proposed increase in the operational budget for the OPCC
was to the benefit of both Surrey Police and residents and
following the increase would account for 0.5% of the total Police
budget. It was noted that £270,000 of the increase was to
fund new posts and the remainder was to meet other costs including
cost of living and pay increases for existing staff. The PCC
provided Panel Members with an overview of the work of the OPCC,
including new initiatives since her election. The services that the
OPCC commissioned were said to directly support vulnerable
residents within the community. The OPCC had successfully bid for
over £2.3 million of government funding, which included
£1.1 million for domestic abuse and sexual violence support
and had worked with partners to secure £2.8 million from the
Changing Futures funding.
- A Panel Member
recognised that there was a lack of understanding by the public
regarding the role and functions of the PCC and her Office. The
Panel Member disagreed with the idea that an increased budget for
the OPCC would take away from front-line policing services, when
rather, their work supported that of front-line services. The Panel
Member highlighted the importance of understanding where to go with
a concern about policing and receiving a response in a timely
manner. The Panel Member expressed his support for the OPCC budget
proposal. The PCC shared that since May 2021, the OPCC had received
2,222 contacts from residents and the average number of complaints
per month had increased to 169, from 45 when PCCs were first
introduced.
- A Panel Member
congratulated the OPCC for successfully bidding for a number of
government grants, acknowledging the requisite time and effort .
The PCC agreed and informed the Panel that her Office had begun
work to bid for part of the government funding that had been made
available for ‘Safer Streets’ as part of the
‘Levelling Up agenda’.
- A Panel Member noted
that every £1 increase of the precept equated to a
£500,000 increase in the budget and the increase the OPCC had
proposed was £500,000, with half funded by reserves and half
by the precept increase. It was highlighted that it would be
difficult to ‘sell’ to residents that equivalent to
1/10th of the precept increase would be funding the
OPCC. The Panel Member questioned whether the proposed balance of
funding between the OPCC and the Police was correct. The PCC
explained that although it was a substantial increase, this was due
to a historic lack of investment despite increased demand. The PCC
recognised that the commissioning work undertaken by the OPCC was
crucial in supporting residents and delivering the Police and Crime
Plan. The CFO noted that the Panel Member made the distinction
between the PCC and the Police as two separate entities, when in
reality they worked together for the same cause.
- A Panel Member raised
concern over justifying an increase in the precept to fund a
service which residents may consider to be administrative and thus,
he could not fully support the proposal. The Panel Member felt that
the OPCC should be aiming to maximise the efficiency of its
resources rather than increase its budget.
- The Vice-Chairman
emphasised that the only decision the Panel had was regarding the
precept and it was the PCC’s decision to allocate the funding
from the precept and remained her decision to justify. The
Vice-Chairman shared that the discussions held at the Finance
Sub-group focussed on proportionality and prioritisation of
resource allocation. It was understood by the Vice-Chairman that
the PCC was trying to address the lack of resources of the OPCC as
a result of former decisions, but acknowledged that all Panel
Members were part of organisations which reflected historical
funding decisions. The Vice-Chairman stated that the current
balance of funding proposed was not right. He noted that the
ringfencing of police officer numbers also had an impact on
budgetary decisions which then impacted Police Staff. The PCC
responded that it was through prioritisation that she had decided
to increase the size of the Office by three posts.
- A Panel Member noted
that he was shocked at the amount of overtime the OPCC owed its
staff members, as this would not be tolerated at his Borough
Council. The Panel Member acknowledged that the size of
communications departments in many Councils had risen over the
recent years and were now a crucial part of an organisation and so
required investment. The Panel Member expressed his support for the
budget proposal.
- A Panel Member
explained that he could not accept the proposal on behalf of his
community, as his residents wanted more police officers on the
streets and thus, all additional funding should go towards
front-line policing. The PCC understood the desire for more
front-line policing but also explained that one of the most
important roles of the OPCC was working with partners to reduce
reoffending and prevent crime.
- A Panel Member noted
that the work of the PCC and OPCC was complementary to that of the
Police. The understaffing of the OPCC needed to be rectified and
the amount of overtime owed to staff was not acceptable. The Panel
Member expressed his support for the proposal, despite going into
the meeting unsupportive, as it would improve outcomes for
residents; although, it was acknowledged that the proposed
increased precept would place financial pressure on some residents.
The CEX explained that her staff were passionate about their role
in policing and that was why they had worked so many additional
hours. This was the third PCC that the CEX had worked for and over
the years she had witnessed a growth in the role and
responsibilities of the PCC, whilst the OPCC had remained small.
The OPCC’s resourcing was such that it was now increasingly
difficult to effectively fulfil its role.
- A Panel Member shared
that she had previously been sceptical of the proposal but felt
that the PCC had adequately justified the budget increase. The
Panel Member sought assurance that the posts the PCC planned to
introduce would help support front-line policing.
- A Panel Member raised
concern over the unsustainability of drawing from reserves and
queried how the new staff members would be funded in future years;
and noted that an increase of £10 a year would add to the
strain on some residents’ budgets. An increase of £10 a
year could only be justified by the Panel Member if it ensured that
fewer police staff would be lost. The CFO confirmed that if the
precept was increased by £10, no significant reductions in
police staff would be required for 2022/23. The Panel Member
acknowledged the hard work of the OPCC staff and the pressures they
faced but she could not support an increase in their budget in
conjunction with a precept increase in the current financial
climate. The CFO clarified that the actual increase in the OPCC
budget from the precept was £200,000, which was the
equivalent to a 40p a year increase for a resident. The use of
funding from reserves was designed to phase the increase of the
budget over a number of years.
- A Panel Member
thanked the OPCC for their answers to his questions submitted in
advance. The Panel Member queried the proposed 33% increase in OPCC
staffing and suggested that some pressures on staff members would
ease in the short term as there would not be a new Police and Crime
Plan to develop and the PCC and DPCC were now familiar with their
roles. The Panel Member asked whether the OPCC had any externally
funded staff members and it was confirmed that there were none. The
CEX acknowledged that there was always more work prior to and
following an election. The PCC had been highly visible since being
elected which resulted in an increased workload for the Office. The
CEX did not agree with the Panel Member’s assertion that the
OPCC’s workload would stabilise, rather she expected demands
on PCCs to continue to increase. It was noted that not all OPCCs
were completely transparent regarding the staffing numbers shared.
The number of staff on the website of Surrey’s OPCC was
accurate and they did not have any externally funded posts. The CFO
contextualised the OPCC staffing percentage increase quoted,
explaining that it appeared large due to the small size of the
Office.
RESOLVED:
The
Panel noted and commented on the report.