Agenda item

The Board is asked to note the content of this report and annexes and make recommendations to the Pension Fund Committee if appropriate.

Speakers:

Neil Mason, Assistant Director - LGPS Senior Officer

Colette Hollands, Head of Service Delivery

Clare Chambers, Pensions Service Delivery Manager

Key points raised during the discussion:

1.    The Assistant Director - LGPS Senior Officer explained that a combined set of key performance indicators would be brought forward, and proposals brought to the Board.  These would cover the new service teams Investment & Stewardship, Accounting & Governance and Service Delivery.  The Head of Service Delivery highlighted annex 2 to the submitted report which showed trends in performance comparing this quarter to the same quarter last year.

2.    There was some discussion around the amount of work and improvements made.  The Pensions Service Delivery Manager explained improvements made in clearing the backlog.

3.    The Board were informed that this was the last meeting for the Pensions Service Delivery Manager who was leaving the Council.

Actions/ further information to be provided:

None.

Recommendations:

1.    That the report be noted.

2.    That the Board wished the Pensions Service Delivery Manager best of luck for her new position and thanked her for work undertaken for Surrey.