Witnesses:
Clare Curran, Cabinet Member for Education and
Learning
Liz
Mills, Director – Education and Lifelong Learning
Hayley Connor, Director – Commissioning
Julia Katherine, Assistant Director - Inclusion and Additional Needs
Claire Poole, Interim Chief Executive of Family Voice
Surrey
Benedicte Symcox, Former Chief Executive of Family Voice
Surrey
Key points
raised in the discussion:
- The Assistant
Director introduced the item, noting that the new strategy would be
in place from the beginning of 2023, building on a partnership that
has been completed. The strategy aims to improve outcomes for
children and young people and the experiences of families. The work
of the strategy was overseen by the Surrey Additional Needs and
Disabilities Partnership Board, which included a range of
stakeholders. The former Chief Executive of Family Voice Surrey
added that the Board was a collaborative space, and the
self-evaluation was an example of co-produced work between
partners.
- The Chairman asked
about the options provided to respondents of the parent/carer
satisfaction survey. The Assistant Director explained that
the survey included a
standard five-point scale from ‘very unsatisfied’ to
‘very satisfied’. Parents and carers who had a child
with an Educational Health and Care Plan (EHCP) were asked how
satisfied or dissatisfied they were with the support their child
receives from professionals to support them with their additional
needs and/or disability: 46% responded ‘satisfied’ or
‘very satisfied’ (14% very dissatisfied). A higher
proportion of parents and carers who had a child receiving special
educational need (SEN) support were satisfied with the support
their child receives from their school to support them with their
additional needs and/or disability: 52% responded
‘satisfied’ or ‘very satisfied’ (11% very
dissatisfied).
- The Chairman asked
why the appeal rate was higher in Surrey than the national average
and what proportion of those were successful. The Assistant
Director explained that the number of statutory assessments had
increased , which impacted the number of appealable decisions. One
potential reason for an appeal was a lack of specialist provision,
which was being addressed by the Special Educational Needs and
Disabilities (SEND) capital programme. The Director for Education
and Lifelong Learning added that of the 578 appeals made up to the
end of the last academic year, 265 were ongoing at the time of
recording and 233 of those did not end up being heard by the
tribunal or were resolved. The reasons for this were carefully
monitored. Of those that were heard (79), approximately 50% were
awarded in favour of the family. Service managers were trained in
restorative approaches and tried to work with families to prevent
appeals from occurring. The service had published ‘Ordinarily
Available Provision’ guidance to set clear expectations about
the range of support that could be made without the need for a
statutory plan.
- A Member asked how
the quality of EHCPs were monitored. The Assistant Director
responded that there was a team of quality managers who
co-ordinated a multi-agency audit process to monitor the results.
An audit tool was used to audit a representative number of plans
regularly and a deep dive was conducted on a termly basis. The
Member queried the steps taken when a plan did not meet the
required standards. The Assistant Director explained that it would
be fed back to the professionals involved and addressed through
training.
- A Member asked how
changes in practice were being made to reduce delays in assessments
and annual reviews, as well as the causes for such delays. The
Assistant Director explained that they would work closer with
families to ensure that when delays occurred, families were kept
informed. Delays were often due to the involvement of multiple
agencies in the assessment. The Council was working with schools to
ensure that the support provided in schools continued whilst a
statutory plan was being finalised for a child.
- In reply to a
question on response times, the Director explained that there had
been a high turnover of staff and these roles had since been
filled. Therefore, response times would improve over the autumn
period. The Learners’ Single Point of Access captured data
and produced reports on response times and a new system had been
introduced which produced more advanced information in this area.
There had been work with the customer relations team and contact
centre to improve monitoring through this pathway.
- A Member asked about
the barriers to children receiving provision and the consequences
for both schools and the Council if it was not provided. The
Assistant Director explained that one reason was due to recruitment
challenges. The Council had a statutory responsibility to ensure
that the provision specified in the plan was delivered and this was
monitored through annual reviews. In the past two years, appeals to
tribunals could now consider issues related to health and care
provision as well. The Council formally consulted with schools
before placing a child to ensure the child’s needs could be
met. The same process applied with academies and independent
schools.
- The Chairman asked
Family Voice whether they feel that relationships with the Council
had improved. The Interim Chief Executive of Family Voice explained
that since she had joined the organisation in 2015, the
relationship had significantly improved, especially from 2019
onwards. They had built a successful co-productive and
collaborative relationship and were looking forward to the benefits
of this filtering down to the families that they represented. The
former Chief Executive added that the priorities were correct, and
it was important that the NHS were involved in the partnership, as
a lot of children primarily had health needs. A key determinant of
success was how schools would fit into the partnership, as this
would depend on the willingness and ability of each individual
school.
- A Member asked
whether there was additional funding to manage the increase of
EHCPs. The Assistant Director explained that statutory plans were
only for approximately 3-4% of children who had the most complex
needs. The key objective was that children’s needs were met
at the earliest opportunity. The Director added that all funding
for children in this area came from the High Needs Funding Block
and this had been constituted in the Safety Valve agreement with
the Department for Education. There were contributions from
partners and there were joint commissioning arrangements with
health colleagues. Schools were directly funded to provide for
children with Special Educational Needs (SEN). The former Chief
Executive shared that historically, families saw an EHCP as a
guarantee of support for their child. In response to a question on
whether cuts in provision would be required as the Safety Valve
Agreement was not a long-term solution, the Director explained that
it was designed to put the Council back on a trajectory to meet
need within the funding envelope provided. It would require both a
change of culture and practice
- In response to a
question on the level of young people with SEN not in education,
employment, or training (NEET), the Director explained that there
was a preparation for adulthood plan, and they worked closely with
Adult Social Care (ASC) colleagues, as only approximately 11% of
children in receipt of an EHCP might go on to receive statutory ASC
support. The cohort was changing and the number of individuals on
vocational pathways was increasing, a shift from educational
training. In January 2022, the total percentage of NEET for the
cohort was 2.5%. This year was the first in a long time that 100%
of children returned to their employment, education or training in
September. In any year, there was also a small number of unknown
children, which was reducing.
- The Chairman asked
what the Council was doing to attract staff with the appropriate
skills. The Assistant Director shared that there had been
significant turnover nationally with SEN teams. It was hoped that
by the end of October 2022, the SEN teams would be fully staffed,
following a period of recruitment. There were also national
shortages with partners that they worked with, such as, educational
psychologists. The Chairman asked about the additional school
places. The Director explained that the 280 places from September
2022 were part of an additional 800 places through 35 schemes. This
programme continued to be delivered over time.
- Responding to a
question on total number of specialist school places required, the
Director explained that the intention was to have the majority of
children’s needs met in maintained specialist provision. This
would require 6,000 specialist places over a ten-year period, but
this would continue to be reviewed. The aim was to come in line
with the national average of 6.5% (currently at 14% in Surrey) of
children receiving provision outside of mainstream
schools.
- A Member asked about
the consequences of the gap in its capital funding bid allocation.
The Director explained that the service was trying to reduce the
gap and they had placed two bids for two additional free schools.
An analysis was completed which showed the shortfall of funding and
the options to bridge the remaining gap.
- In response to a
question on measuring the success of the Team Around the School
pilot, the Director explained that specific measures had been
formulated, such as, placement stability. It was expected that a
report would come to the Board on the pilot, and a view would be
taken on whether to adapt the pilot or establish it in its current
form.
- The Chairman asked
whether travelling distance was taken into consideration when
planning the locations of new placements. The Assistant Director
reassured the Members that this was taken into consideration and
the aim was for children to be located as close to home as
possible. The Director for Education and Lifelong Learning added
that the average distance from home for children with EHCPs was six
miles, and exceptional cases of long distances brought the average
up. The former Chief Executive of Family Voice Surrey shared that
families and caseworkers were not well enough informed of the
specificity of provision available in mainstream placements and
therefore, strong parental preference affected placements of
children.
- The Chairman asked
about the witnesses’ confidence that the Council were well
prepared for the new local area SEND (Special Educational Needs and
Disabilities) inspection framework. The Assistant Director
explained that the Council was ready, and they were awaiting the
publication of the final inspection framework. The Council had
planned a programme of inspection preparation activity, which was
underway and would continue until the inspection takes
place.
Actions/requests for further information:
- The Director of
Education and Lifelong Learning to share a breakdown of the results
of the last academic year of tribunal cases, including ways they
were resolved prior to a tribunal and the distinction between
partial and non-agreement by the end of November 2022.
- The Director of
Education and Lifelong Learning to share a table showing the phases
of the programme of additional places with start and end points by
the end of November 2022.
- The Director of
Education and Lifelong Learning to provide data on what proportion
of SEND children are educated locally (within 10 miles from home)
by the end of November 2022.
- The Committee asks to receive the final draft Inclusion and
Additional Needs Strategy, and the Additional Needs and
Disabilities Partnership Board’s comments on this, in time
for the Committee’s December meeting ahead of the strategy
going to Cabinet.
RESOLVED:
- The Select Committee notes the progress that continues to be
made, as well as the ongoing challenges and the work underway to
co-produce a refreshed strategy for 2023 to 2026.
- The Chairman and Vice-Chairmen and Director of Education and
Lifelong Learning to agree on the format of SEND performance data
to be shared with the Committee.