Witnesses:
Lisa Townsend, Police and Crime Commissioner
for Surrey (PCC)
Ellie Vesey-Thompson, Deputy Police and Crime
Commissioner for Surrey (DPCC)
Kelvin Menon, Chief Finance Officer (OPCC)
To note for the
minutes, Commissioner’s questions and responses can be found
in the supplementary agenda.
Key points raised
during the discussion:
- Written responses to questions were
provided to members by the OPCC. Regarding Commissioner’s
question 1 from Cllr Mike Smith, the PCC added that there was a
significant focus on improving Grade 1 and Grade 2 incident
responses in Surrey Police, adding that there had been an extensive
data-led review, the results of which would be implemented on
9th December 2024. There was also internal analysis and
comparison with other Forces, they said. For Grade 1, the time
limit was increasing from 15 to 20 minutes, aligning with Sussex
Police and reducing confusion for collaborative teams including the
Roads Policing Unit - the performance target has also been raised
to 80%. Regarding Grade 2, the PCC clarified that analysis showed
that the criteria used for both Grade 2 and Grade 3 were being
handled as Grade 2 incidents by Surrey Police, inflating the pool
of Grade 2 incidents. Therefore, Grade 2 had been separated from a
new Grade 3 classification, which is now set at a 24-hour response
time, matching Sussex Police. The Grade 2 response time is set at 1
to 24 hours with a target of 80%. The PCC also noted that Grade 3
incidents include the use of Scheduled Appointment Vehicles since
implementation on 14 October 2024, a measure that has received
positive feedback from divisions, and referred to the new embedded
Chief Inspector Silver role in the Command Room, due to start
imminently. Surrey Police has also been making good use of the
‘Suspicious Activity Portal’, which allowed the public
to upload CCTV footage to aid in police investigations, they
said.
Cllr James Baker returned to the room at
12.25pm
- In follow-up to Commissioner’s
question 2, Cllr Richard Wilson asked if there had been a change in
policy, noting that the PCC had previously stated she was not in
favour of the facility for DISC to report directly into Surrey
Police’s Niche system, and that people should instead dial
999 or 101. The PCC answered there was not a change in policy and
that she did have concerns around this topic. She noted that
multiple reporting systems could create more risk. In reference to
the Cllr Wilson’s question to whether its availability could
be brought forward, the PCC stated this was not possible because
the Force and partners had to ensure it was done correctly and were
reducing the risk as much as possible.
- Cllr Richard Wilson asked for
clarification that the concern was not around a large increase in
reporting of shoplifting which could reflect negatively on the
figures. The PCC confirmed this was not the concern. The concerns
were around victims not getting the response needed due to multiple
channels of reporting and confusion this could cause for people
using the system.
- In follow-up to Commissioner’s
question 4, Cllr Paul Kennedy asked if there had been any change in
the PCC’s thinking around the Police and Crime Plan. Cllr
Kennedy also asked if the Surrey Youth Commission report’s
recommendations could influence the Police and Crime Plan. The
Deputy Police and Crime Commissioner (DPCC) explained that the
Surrey Youth Commission’s report that Cllr Kennedy would have
seen was the previous year’s report and the majority of what
was in this had been delivered. The new Surrey Youth Commission
report would soon be launched but was not expected to significantly
influence the new Police and Crime Plan, they said. The PCC added
that the Plan was still undergoing consultation, and no final
decisions had yet been taken.
- Cllr Kennedy raised a concern
regarding bringing the draft Police and Crime Plan to the
Panel’s February 2025 meeting due to precept discussion also
taking place at that meeting. The PCC stated that she felt it would
be wrong to rush the Police and Crime Plan.
- In reference to the first item on
the agenda, a member asked if the delays in court hearings were all
due to decreased funding of the criminal justice system over the
past decade, or if there were any other factors involved. The PCC
noted that the Covid-19 pandemic had a significant impact on court
delays, and that people were also leaving and not joining the
criminal bar. There are a multitude of reasons, they said,
including the need for better funding, but did not feel it was fair
to blame the current or previous governments alone for the current
position.
- In follow-up to Commissioner’s
question 5 regarding ANPR funding, Cllr Paul Kennedy raised that
councillors at Mole Valley District Council had been asked to
support CIL (Community Infrastructure Levy) bids for ANPR
(Automatic Number Plate Recognition). Cllr Kennedy outlined that a
concern among councillors was around a lack of transparency on who
should pay for ANPR, which also has a broader and more national
benefit. The PCC referred to a 10pm to 6am shift she undertook with
the Mole Valley response team where they were locating and
following a vehicle, and no issues were found finding the vehicle
using ANPR. The DPCC added there were a lot of other things ANPR
could be used for that had a more local impact.
The Chief Finance Officer noted that emergency
services were not included as a statutory benefactor for funding
from the CIL and Section 106 regimes. The PCC had written to the
minister asking for this to be considered in the Planning Bill
going through Parliament, in order to give emergency services the
right to call upon CIL funding.