1. That the Ombudsman’s report and the steps taken by the service to address the findings was noted.
2. That no further action should be taken.
3. That the Monitoring Officer would bring her report to the attention of all councillors was noted.
4. That all future complaints raised with the Ombudsman be notified to the relevant Cabinet Member.
Reason for decision:
There was a statutory requirement for the Monitoring Office to bring to Members’ attention any Ombudsman report on the Council that identified it is at fault and has caused injustice as a result.