Issue details

Customer Promise - Our commitment to delivering Excellent Service

To endorse the new customer promise and the proposed approach to improve resident experience

Decision type: Key

Decision status: Recommendations Approved

Notice of proposed decision first published: 23/03/2015

Decision due: 28 Apr 2015 by Cabinet

Lead member: Cabinet Member for Community Services and Cabinet Lead for Continuous Improvement

Lead director: Interim Executive Director for Customers and Communities

Contact: Email: mark.irons@surreycc.gov.uk.

Consultees

Communities Select Committee, residents

Decisions

Agenda items