Issue details

Citrix software licences enables the delivery of IT services to all staff across all areas of the council. It provides the desktop service to the 2500 iGel device that are in use. Citrix is also used to deliver all applications to desktops and laptops. In addition, it provides application sharing across Orbis partners and remote access to council IT systems from personal devices. 

Surrey County Council has a contract for the supply of Citrix software which is due to expire in December 2020. This project has re-procured our Citrix license requirement which includes maintenance and support for a 3-year term as Citrix is long term requirement for the Authority.  Expired licenses would not allow SCC to continue to use Citrix software making all thin client devices useless. Citrix is also used to deliver applications to desktops and laptops and share applications across Orbis partners.

Without it the council’s IT capability would be seriously reduced.  The reason for the 3-year requirement is to secure the only discount option that CITRIX offer.

A mini competition has taken place through the HealthTrust Europe framework and SCC received 6 responses evaluated entirely on price.  Boxxe Limited are the successful supplier and a significant discount has been secured by securing a 3-year licence renewal.