Currently the council uses paper-based travel warrants that are issued from a physical travel warrant book and require an automated online service which allows for the purchase of train tickets and hotels.
Paper based travel warrants have many disadvantages & inefficiencies including;
It is also open to potential Service User fraud including:?
Rail Station Ticket Offices are currently planned to be closed in stations so service users will not be able to redeem travel warrants for train tickets?. As a solution, the council plan to use an online travel booking system for rail, hotel and flight bookings.
CCS offer online travel solution framework agreements that meet our requirements?. Other local authorities are already using online travel solutions, so they are tried and tested?.
Decision type: Key
Decision status: Recommendations Approved
Notice of proposed decision first published: 09/02/2024
Decision due: 31 Jan 2024 by Chief Executive