- Surrey Heartlands Winter Preparedness
Witnesses:
Dr
Claire Fuller, Senior Responsible Officer for Surrey
Heartlands
Karen Thorburn, Director of
Performance, Surrey Heartlands Integrated Care System
Giles Mahoney, Integrated Care Partnership Director - Guildford
and Waverley
James Thomas, Chief Operating Officer, Ashford and St Peters NHS
Foundation Trust
Jackie Raven, Associate Director for Urgent and Integrated Care,
Surrey Heartlands
Liz Uliasz, Deputy Director, Adult Social
Care
Key
points raised during the discussion:
- The
Chairman introduced the item and highlighted that an addendum to
the report was published in a supplementary agenda on 8 October
2019. The Director of Performance, Surrey
Heartlands provided Members with a presentations which has been
included in these minutes as Annex 1.
- Members
raised concern with the figures in the report related to flu
vaccination for NHS staff which stated that the percentage of staff
from the Surrey and Boarders Partnership (SABP) which received vaccinations had lowered from
54% to 47%. It was also highlight that the percentage of NHS staff
in the Royal Surrey Hospital receiving a flu vaccination had
reduced from 71% to 55.8%. The Senior
Responsible Officer stressed that this was a wider problem as there
was an emergency situation in Surrey due to the lack of people
receiving vaccinations. In regards to SABP and Royal Surrey Hospital, the Senior
Responsible Officer informed Members that there were ongoing
campaigns to work to increase the number of vaccinations in these
organisations. Members further asked if staff were asked the reason
why they were choosing not to receive a flu vaccination. The Chief
Operating Officer, Ashford and St Peters NHS Foundation Trust,
explained that there were a number of factors which led to people
not receiving vaccinations which included lack of communication,
lack of access and simply not wanting to be injected. Following on
from this, Members noted officers comments which highlighted that
more could be done to maximise the joint working with Local
Authorities and Councillors to improve communications around the
subject.
- Members
highlighted that there was a lack of knowledge in local communities
that flu vaccinations could be received in pharmacies. The Director
for Performance informed Members that pharmacies were commissioned
by NHS England to provide flu vaccinations and that there was a
communication plan in place to outline that flu vaccinations could
be received in community pharmacies. The communication programmes
were in the processes of being delivered and includes the use of
social media.
- In regards
to GP Access, Members requested further information on the number
of people who failed to obtain and appointment on the same day as
requested. The Director of Performance stated that additional GP
appointments were being well used and that there were a number of
programmes in place to increase the number of hours GPs were
available. Members noted that data was not recorded on the number
of people not able to access a GP on the same day as
requested.
- Officers
confirmed that extended access to primary care was now standard in
Surrey Heartlands and ...
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