Agenda and minutes

Resources and Performance Select Committee - Friday, 7 October 2022 10.00 am

Contact: Kunwar Khan, Scrutiny Officer 

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34/22

APOLOGIES FOR ABSENCE AND SUBSTITUTIONS

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    Purpose of the item: To receive any apologies for absence and substitutions.

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    Minutes:

    Apologies were received from Robert King and Lesley Steeds.

35/22

MINUTES OF THE PREVIOUS MEETING: 13 JULY 2022 pdf icon PDF 251 KB

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    Purpose of the item: To agree the minutes of the Resources and Performance Select Committee held on 13 July 2022 as a true and accurate record of proceedings.

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    Minutes:

    The minutes of the Resources and Performance Select Committee held on 13 July were formally agreed as a true and accurate record of the meeting.

36/22

DECLARATIONS OF INTEREST

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    Purpose of the item: All Members present are required to declare, at this point in the meeting or as soon as possible thereafter:

     

         I.        Any disclosable pecuniary interests and/or

     

        II.        Other interests arising under the Code of Conduct in respect of any item(s) of business being considered at this meeting.

     

    NOTES:

     

    ·         Members are reminded that they must not participate in any item where they have a disclosable pecuniary interest.

     

    ·         As well as an interest of the Member, this includes any interest, of which the Member is aware, that relates to the Member’s spouse or civil partner (or any person with whom the Member is living as a spouse or civil partner).

     

    ·         Members with a significant personal interest may participate in the discussion and vote on that matter unless that interest could be reasonably regarded as prejudicial.

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    Minutes:

    None received.

37/22

QUESTIONS AND PETITIONS

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    Purpose of the item: To receive any questions or petitions.

     

    NOTES:

     

    1.    The deadline for Members’ questions is 12:00pm four working days before the meeting (3 October 2022).

     

    2.    The deadline for public questions is seven days before the meeting (30 September 2022).

     

    3.    The deadline for petitions was 14 days before the meeting, and no petitions have been received.

    Additional documents:

    Minutes:

    None received.

38/22

PEOPLE & CHANGE WORKFORCE UPDATE pdf icon PDF 236 KB

    Purpose of the report: To provide the up to date position on the key workforce challenges facing the organisation and how the People & Change Service is working to help address and mitigate these challenges.  In addition, the report gives a progress update on previous queries raised by the Select Committee and aims to give clarity on current actions and programmes of work being undertaken to address specific areas of concern.

     

     

     

    Additional documents:

    Minutes:

    Witnesses:

    Ayesha Azad, Cabinet Member for Finance and Resources

    Leigh Whitehouse, Deputy Chief Executive and Executive Director of Resources

    Bella Smith, Head of Insight, Programmes and Governance

    Tom Holmwood, Head of Recruitment

     

    Key points raised during the discussion:

     

    1. The Chairman asked what the three current key challenges in relation to workforce were compared to the last year, and likely to be in the next two years.

     

    1. The Head of Insight, Programmes and Governance said that for the past two years challenges had centred around COVID including the management of staff sickness levels, staff wellbeing and ensuring staff had the correct personal protection equipment (PPE). Due to the pandemic, the market had changed with people wanting to work differently and as a result the Council has increased its plans for focus on recruitment and retention over the next two years. Current challenges around the cost of living were being addressed to ensure staff financial wellbeing with the roll out of initiatives to support this planned over the next six months. The Head of Resourcing added that the cost of living was resulting in an increase of turnover and this was expected to continue for some time. Work around maintaining the Council’s employer brand in the market would continue. Analysis of data to support the development of a corporate exit survey was underway to provide insight around a proportion of staff leaving the Council for other public sector organisations.

     

    1. The Chairman queried the reasons for staff moving to other public sector organisations. The Head of Recruitment noted that recent exit interviews indicated factors such as pay and reward in addition to work, life balance and committed to share an analysis of exit interview data with the Resources and Performance Select Committee at the next People and Change update. Action: Head of Recruitment

     

    1. The Chairman was concerned at the emphasis on ‘line managers’ to conduct ‘why stay’ conversations with staff. The Head of Insights Programmes and Governance explained a broader approach in relation to the ‘why stay’ interviews was being piloted in Children’s Services with human resources business partners and other colleagues within the service involved in conducting some of those conversations, supporting the development of peer-to-peer discussions.

     

    1. The Chairman asked when tangible results could be expected in relation to recruitment and retention improvements. The Head of Insight, Programmes and Governance explained that whilst the voluntary turnover rate had risen from February 2022 to July 2022, a slight plateau was evident, and the current economic situation was resulting in more people choosing the stability of remaining in their roles at the Council.

     

    1. A Member asked if there were sufficient opportunities for extra annual leave and sabbaticals as requested by 29 per cent of staff surveyed for the Children’s, Families and Lifelong Learning ‘in job’ questionnaire. The Head of Insight, Programmes and Governance explained that in addition to a re-evaluation of pay grades, the total reward package for staff was being revisited and would include, flexible working, annual leave and the promotion of sabbaticals  ...  view the full minutes text for item 38/22

39/22

EXCLUSION OF THE PUBLIC

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    Purpose of the item: That under Section 100(A) of the Local Government Act 1972, the public be excluded from the meeting during consideration of the following items of business on the grounds that they involve the likely disclosure of exempt information under the relevant paragraphs of Part 1 of Schedule 12A of the Act.

     

    Additional documents:

    Minutes:

    The Cabinet Member for Property and Waste introduced a Part 2 report containing information which was exempt from Access to Information requirements by virtue of paragraph 3 – Information relating to the financial or business affairs of any particular person (including commercially sensitive information to the bidding companies)

40/22

AGILE OFFICE ESTATE STRATEGY UPDATE REPORT pdf icon PDF 28 KB

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    Purpose of the report: Update on Surrey County Councils Agile Office Estate strategy, a work stream of the Councils Agile Organisational Programme.

     

     

    Additional documents:

    Minutes:

    Witnesses:

    Natalie Bramhall, Cabinet Member for Property and Waste

    Leigh Whitehouse, Deputy Chief Executive and Executive Director of Resources

    Simon Crowther, Director Land and Property

    Matthew Pizii, Head of Strategy and Planning

    Dominic Barlow, Assistant Director Property, Strategy and Planning

    Brian Boundy, Strategic Advisor Facilities Management

     

    Key points raised during the discussion:

     

    1. The Chairman asked what the extent of discussions with Land and Property in relation to recent work at Quadrant Court was.

     

    1. The Cabinet Member for Property and Waste summarised the previous uncoordinated approach to the Councils office estate. It was felt that the estate was unaffordable and previously not fit for purpose. The Agile Office Estate Strategy had been addressing these issues by adopting a strategic approach to transforming the Councils office estate with the move out of County Hall in Kingston being the catalyst. The Council was evolving to become a more agile and sustainable organisation delivering a reduced estate footprint with essential transformational investment delivering fit for purpose workspaces across the county as well as delivering a reduction in costs. The Select Committee’s focus on the Northwest Quadrant and Quadrant Court was appreciated, however offering context at this time was appropriate. With regard to Quadrant Court and the Greener Futures work, the Cabinet Member for Property and Waste said she had not been made aware of the appointment and contractual relationship. These regrettable circumstances and the fact that Land and Property should have been more involved have been raised with the Director for Environment and the Cabinet Member for Environment. Costings for the flood damage caused by a compression joint to a hot water tank that had not been sealed adequately were expected to be more than £1 million.

     

    1. The Chairman asked if the building was back in use. The Strategic Advisor, Facilities Management confirmed that the building was back in full use except for some meeting rooms.

     

    1. The Chairman queried if contractual discussions around the fault were taking place. The Strategic Advisor, Facilities Management confirmed that an investigation was taking place adding that claims that the workmanship of the joint had resulted in the malfunction were yet to be substantiated. A report would be made available at the end of October 2002 following the investigation and would include the expected costs for remedial works. The Chairman requested that the Resources and Performance Select Committee be updated when that information was received. Action: The Strategic Advisor, Facilities Management

     

    1. The Vice Chairman, in reference to recommendation three of the report, asked if bringing the timescale for bringing the report back to Cabinet should read Q2 2023, instead of Q2 2022. This was confirmed.

     

    1. The Vice Chairman queried why Quadrant Court and other properties had been allowed to run into disrepair with minimum investment, as referenced in the report. The Cabinet Member for Property and Waste said that Quadrant Court had not been allowed to run into disrepair, however it was evident that historically, minimal maintenance and investment had been inadequate. The current Land and Property  ...  view the full minutes text for item 40/22

41/22

PUBLICITY OF PART 2 ITEMS

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    Purpose of the item: To consider whether the items considered under Part 2 of the agenda should be made available to the Press and public.

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    Minutes:

    To consider whether the item considered under Part 2 of the agenda should be made available to the press and public. It was agreed that the information in relation to the Part 2 items discussed at the meeting would remain exempt.

42/22

REFERRAL FROM THE COUNCIL - RESPONSIBLE TAX CONDUCT MOTION pdf icon PDF 209 KB

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    Purpose of the report: To provide input and feedback on the aforementioned council motion referred to the Resources and Performance Select Committee by the full council.

     

     

     

     

    Additional documents:

    Minutes:

    Witnesses:

    Ayesha Azad, Cabinet Member for Finance and Resources

    Leigh Whitehouse, Deputy Chief Executive and Executive Director of Resources

    Anne Epsom, Head of Policy and Improvement

    Jonathan Essex, County Councillor

     

    Key points raised during the discussion:

     

    1. The Head of Policy and Improvement provided a summary of the work undertaken to consider resolutions as part of the original motion. Whilst many items considered were uncontentious, there were some elements that on initial consideration could pose challenges and required in depth investigation, for example with procurement, contract regulations and the public services Social Value Act. Based on the consultation, procurement were comfortable that if the Council decided to sign the fair tax declaration, it could be agreed on the proviso over alternative wording set out in the recommendations.

     

    1. Councillor Essex welcomed the report as the proposer of the motion. He appreciated the clarification as to how the fair tax declaration related to existing ways of doing business while noting constraints in terms of what could be done by policy and national rules. A stronger policy was required to achieve all that is currently stated in the declaration. Paragraph 21.1 of the report highlighted issues requiring attention, particularly the restructuring of locally owned care sector businesses, highlighting the fragile nature of some supply chains and the need for reform. Councillor Essex noted his support of the recommendations which would lead to a clear public commitment in this area.

     

    Resolved:

     

    The Resources and Performance Select Committee recommends that Surrey County Council signs up to the Fair Tax Declaration with the following exceptions:

    1.    Agree to alternative wording with the Fair Tax Foundation regarding the following items:

    a)   Undertake due diligence to ensure that not-for-profit structures are not being used             inappropriately by suppliers to reduce the payment of tax and business rates.

    b)   Demand clarity on the ultimate beneficial ownership of suppliers and their consolidated profit & loss position.

    1. Remove the following item:

    a)   Include tax conduct in social value scoring for assessing contracts.

     

43/22

FORWARD WORK PROGRAMME AND RECOMMENDATION TRACKER pdf icon PDF 94 KB

44/22

DATE OF THE NEXT MEETING: 9 DECEMBER 2022

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    The next meeting of the Resources and Performance Select Committee will be held on 9 December at 10:00am.

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    Minutes:

    The Committee noted its next meeting would be held on 9 December 2022.