Agenda and draft minutes

Surrey Police and Crime Panel - Thursday, 28 November 2024 10.30 am

Venue: Woodhatch Place, Reigate, Surrey

Contact: Jake Chambers, Scrutiny Officer 

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Items
No. Item

50/24

ELECTION OF VICE-CHAIRMAN

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    The Panel is asked to elect a Vice-Chairman for the year 2024/25.

    Additional documents:

    Minutes:

    Key points raised during the discussion:

     

    1. Cllr Paul Kennedy nominated Cllr Barry Cheyne for Vice-Chairman. The Chairman seconded this nomination. No other nominations were received. Cllr Barry Cheyne was elected as Vice-Chairman by general assent.

     

    Cllr Danielle Newson arrived at 10.33am

51/24

APOLOGIES FOR ABSENCE

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    The Chairman to report apologies for absence.

    Additional documents:

    Minutes:

    The Scrutiny Officer noted apologies were received from Cllr Mike Smith and Cllr Richard Smith.  Cllr Steve Greentree would be attending remotely.

52/24

MINUTES OF THE PREVIOUS MEETING: 26 SEPTEMBER 2024 pdf icon PDF 292 KB

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    To approve the minutes of the meeting held on Thursday 26 September 2024 as a correct record.

    Additional documents:

    Minutes:

    1. Cllr Paul Kennedy raised a typographical error. The Scrutiny Officer agreed to make the alteration.

     

    The draft minutes were then AGREED as a true and accurate record.

53/24

DECLARATIONS OF INTEREST

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    All Members present are required to declare, at this point in the meeting or as soon as possible thereafter

    (i)            Any disclosable pecuniary interests and / or

    (ii)           Other interests arising under the Code of Conduct in respect of any item(s) of business being considered at this meeting

    NOTES:

    ·         Members are reminded that they must not participate in any item where they have a disclosable pecuniary interest

    ·         As well as an interest of the Member, this includes any interest, of which the Member is aware, that relates to the Member’s spouse or civil partner (or any person with whom the Member is living as a spouse or civil partner)

    ·         Members with a significant personal interest may participate in the discussion and vote on that matter unless that interest could be reasonably regarded as prejudicial.

     

    Additional documents:

    Minutes:

    None were received.

54/24

PUBLIC QUESTIONS pdf icon PDF 101 KB

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    The deadline for public questions is seven days before the meeting (21 November 2024).

     

    Note:

    A written response will be circulated to Panel Members and the questioner.

    Additional documents:

    Minutes:

    1. The Chairman read out the public question received in advance of the meeting from Dr Rishi Shah.

     

    1. On behalf of Dr Rishi Shah, Cllr Richard Wilsonasked what Surrey Police was doing or could do to deter retail crime committed by children/teenagers. The Police and Crime Commissioner (PCC) explained a lot of work was being undertaken and that she would be happy to write to the Panel with an answer. She felt it was not appropriate to speak on behalf of the Force regarding operational issues.

     

    1. The PCC added that the issue is not something that the Office of the Police and Crime Commissioner (OPCC) or the Force ignore, and that there were around 3,500 extra charges/arrests made in the past 12 months, 837 of which were for shoplifting. Surrey Police was doing better on this issue despite the national increase in shoplifting, she added.

     

    Actions/requests for further information:

    The Commissioner to write back to the Panel on policies referenced in the public question, i.e. shoplifting, especially when committed by children.

55/24

COMMISSIONING UPDATE pdf icon PDF 115 KB

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    Purpose of the report: The Head of Policy and Commissioning will provide a presentation to the Panel at its meeting, setting out the OPCC’s commissioning activities in more detail. However, to provide greater context, this paper sets out the main funding streams used by the team to support local services.

    Additional documents:

    Minutes:

    Witnesses:

    Lisa Herrington, Head of Policy and Commissioning (OPCC)

    Michelle, CEO of East Surrey Domestic Abuse Services and attending to represent Surrey Domestic Abuse Services

    Rachel Roberts, Head of Victim and Witness Care Unit

    Lisa Townsend, Police and Crime Commissioner for Surrey (PCC)

     

    Key points raised during the discussion:

     

    1. The Head of Policy and Commissioning provided a presentation on the OPCC’s commissioning work, which entails commissioning a range of projects, services and activities covering community safety, reducing reoffending and supporting victims of crime, all of which link to creating a safer Surrey. The PCC took responsibility for commissioning victim services in 2014. In 2022, the Ministry of Justice opened an opportunity to submit bids for a significant funding uplift for services related to domestic abuse and sexual violence, which allowed Surrey to increase services provided. This funding will cease in March 2025, creating uncertainty around future arrangements for services. 72% of the commissioning budget comes from central government, but an additional £1,458,000 comes from local discretionary funding to create a Community Safety Fund, Children and Young People Fund, Reducing Re-Offending Fund and the PCC Fund. It was also noted that the introduction of the Serious Violence Duty created a budget for commissioning interventions, and that a Duty to Collaborate was expected in the Victims and Prisoners Act 2024 for the commissioning of services related to domestic abuse, criminal conduct of a sexual nature and serious violence.

     

    1. The Chairman requested that the presentation slides be circulated after the meeting.

     

    1. The Head of the Victim and Witness Care Unit provided a presentation on the work of the unit, which provides a traditional witness care service and a generalist victim support service. 45% of the unit’s funding comes from the OPCC and 55% from Surrey Police, with additional funding also received from the OPCC to support specialist posts such as that of a Fraud Caseworker, Children and Young Persons Caseworker and Non-intimate Stalking Caseworker. In terms of witness care, Victim and Witness Care Officers act as Single Point of Contact and provide information and needs assessments, assist with practical arrangements and emotional support as well as escalation to senior managers in HM Courts and Tribunals Service (HMCTS) and the Crown Prosecution Service if there are issues with a case. In terms of victim support, the Victim and Witness Care Officers and Caseworkers provide a core generalist support service to all victims, which includes provision of an initial needs assessment, one instance of contact support and an ongoing tailored support plan if required. They added that Specialist Caseworkers were also available and trained in fraud, non-intimate stalking and issues affecting children and young people.

     

    1. The Head of the Victim and Witness Care Unit explained that the unit contacted around 4000 to 5000 people each month to offer support, that approximately 30% of victims contacted were identified for an enhanced service, and that 50% of these were victims of domestic abuse. From April to October 2024 there were 820 referrals for ongoing support, 352  ...  view the full minutes text for item 55/24

56/24

SURREY POLICE GROUP FINANCIAL REPORT pdf icon PDF 285 KB

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    Purpose of the report: This report sets out the financial performance of the Surrey Police Group (i.e., OPCC and Chief Constable combined) as at the 30th of September 2024 with a forecast to the 31st of March 2025.

     

    Additional documents:

    Minutes:

    Witnesses:

    Kelvin Menon, Chief Finance Officer (OPCC)

     

    Key point raised during the discussion:

     

    1. The Chief Finance Officer outlined that the report set out Surrey Police Group’s finances as of 30th September 2024 and clarified typographical errors in paragraph one of the report (in the ‘2024/25 Forecast Outturn’ column which should state £0.8milion (m), not £1.3m) and the first sentence of paragraph 2 (which should refer to £0.2m rather than £0.8m).

     

    1. A member raised that increases in areas such as Wages and Salaries, Premises and Capital Financing and Reserve was offset this year, largely by increased Grants and Income, the forecast for which rose by £3.3m. The member asked if this was likely to be repeated in future years, and what it would mean for the Surrey Police Group’s finances if not. The Chief Finance Officer noted it was difficult to predict future funding, that the Surrey Police Group had some of the 2.5% pay increase funded by the government. The overspend in Wages and Salaries was mainly due to overtime, they added, and a group was in place to help manage the cost of this, while additional staff were placed in areas such as the Contact Centre. They also noted that disorder earlier in the year had generated a mutual aid income, and, if there was no additional income, Surrey Police Group would need to find more savings or use reserves.

     

    1. The Vice-Chairman outlined that last year’s report projected a positive £5.5m variance in Wages and Salaries, and a positive Grants and Income variance of £6.6m, double what it was for mid-year 2024/25. The Vice-Chairman asked what the reasons were for these changes. The Chief Finance Officer clarified that last year’s report was for the whole year, up to 31 March 2022. The variance in Wages and Salaries was due to the timing of uplift, where it was possible to receive all funding upfront, but recruitment was phased over the year. This meant there could be an underspend against the grant. This was not possible in the current year as uplift was no longer linked to recruitment, they clarified, noting that, if Surrey Police Group did better on income, it was expected to go towards the capital programme.

     

    1. The Vice-Chairman asked if the Chief Finance Officer was expecting that the year-end results were going to reflect a better picture than current projections. The Chief Finance Officer hoped it would but could not give an exact prediction.

     

    1. A member asked how the overspend in the Premises budget would be impacted by planned works to the Mount Browne Headquarters (HQ). The Chief Finance Officer explained that it should not affect Mount Browne and clarified the overspend related to the cost in moving the Force to Wray Park. Mount Browne’s costs are factored into the Medium-Term Financial Strategy, they clarified.

     

    1. Regarding paragraph 6 of the report, a member asked why only £0.3m of the £21m estates budget was spent so far, and if this affected the Estates budget forecast for the end  ...  view the full minutes text for item 56/24

57/24

SURREY POLICE ESTATES UPDATE pdf icon PDF 524 KB

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    Purpose of the report: This paper provides an update for the panel on the projects being undertaken to support the delivery of the Surrey Estates Strategy.

     

    Additional documents:

    Minutes:

    Witnesses:

    Kelvin Menon, Chief Finance Officer (OPCC)

    Lisa Townsend, Police and Crime Commissioner for Surrey (PCC)

     

    Key points raised during the discussion:

     

    1. The Chief Finance Officer outlined that the report was an update on the Estates strategy, mainly around the Mount Browne redevelopment, along with other elements.

     

    1. A member asked if the same course would still be chosen if the 2021 decision to retain and redevelop Mount Browne was taken again today. The PCC felt that the same decision would be taken.

     

    1. The Vice-Chairman referred to paragraph 3 of the report which stated that Public Works Loan Board (PWLB) loans to redevelop the Mount Browne would be paid back from money saved through reduced running costs. The Vice-Chairman asked if the PCC could provide an assurance that this would occur, and that monies would not be redeployed to other services. The Vice-Chairman also asked how greatly those repayments would add to the pressures across the Medium-Term Financial Plan (MTFP). The Chief Finance Officer explained that the business model for Mount Browne relied on the savings from the running costs financing the loan, there is an obligation under the prudential indicators to cover the interest repayments, and that the savings would be used to repay the loan. It should not affect the MTFP in terms of pressures on the Force’s operational budget given that savings generated from Mount Browne’s redevelopment would be used to repay the loans.

     

    1. A member asked what controls and contract management practices would be in place to ensure risks of overspends and overruns were protected against in the construction project. The Chief Finance Officer explained that there were a lot of negotiations with the developer on the development contract to ensure the Force was protected as much as possible, and that the developer was required to submit a bid before entering each stage of the contract through an open book process, which the Force could then challenge. They assured the panel that cost consultants and quantity surveyors were appointed to assess the spend, and that, if it was found that the cost for a particular stage was more than anticipated, the specification would be reviewed to bring it back into budget. Contingencies for inflation and interest rate rises were also in place, they said.

     

    1. A member asked if there would be a risk register for the Mount Browne project. The PCC explained that a risk register was already maintained by the Estates Team and was discussed at every Estates Board meeting.

     

    1. The member asked how much money was likely to be raised by selling Reigate Police Station, and if it was not attained, what impact this would have on the Eastern Division Accommodation Strategy, and how this eventuality had been planned for. The Chief Finance Officer explained that final bids on Reigate Police Station were awaited. If bids did not meet expectations, then there would have to be additional borrowing or a slightly less ambitious Eastern Division HQ.

     

    1. The member asked what amount Reigate Station was likely  ...  view the full minutes text for item 57/24

58/24

COMMISSIONER'S RESPONSE TO THE PANEL'S RECOMMENDATIONS ON THE COMMISSIONER'S ANNUAL REPORT pdf icon PDF 121 KB

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    Purpose of the item:  To note the Commissioner’s response to the Panel’s letter detailing its recommendations on the content of her annual report, which was tabled at the Panel’s 20 June 2024 meeting.

     

    Additional documents:

    Minutes:

    Key points raised during the discussion:

     

    1. A member asked when the PCC was planning to publish the annual report. The PCC explained it would be published imminently.

     

    1. The member welcomed the PCC to provide a presentation on her annual report to his council.

     

    Cllr James Baker left the room at 12.23pm

     

59/24

PCC FORWARD PLAN AND KEY DECISIONS pdf icon PDF 243 KB

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    Purpose of the report: This report provides information on the key decisions taken by the PCC from September 2024 to present and sets out details of the Office’s ongoing Forward Plan for 2024.

    Additional documents:

    Minutes:

    No comments were made.

60/24

COMMISSIONER'S QUESTION TIME pdf icon PDF 133 KB

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    For the Panel to raise any issues or queries concerning crime and policing in Surrey with the Commissioner.

     

    Note:

    The deadline for Member’s questions is 12.00pm four working days before the meeting (Friday 22 November 2024).

     

    Additional documents:

    Minutes:

    Witnesses:

    Lisa Townsend, Police and Crime Commissioner for Surrey (PCC)

    Ellie Vesey-Thompson, Deputy Police and Crime Commissioner for Surrey (DPCC)

    Kelvin Menon, Chief Finance Officer (OPCC)

     

    To note for the minutes, Commissioner’s questions and responses can be found in the supplementary agenda.

     

    Key points raised during the discussion:

     

    1. Written responses to questions were provided to members by the OPCC. Regarding Commissioner’s question 1 from Cllr Mike Smith, the PCC added that there was a significant focus on improving Grade 1 and Grade 2 incident responses in Surrey Police, adding that there had been an extensive data-led review, the results of which would be implemented on 9th December 2024. There was also internal analysis and comparison with other Forces, they said. For Grade 1, the time limit was increasing from 15 to 20 minutes, aligning with Sussex Police and reducing confusion for collaborative teams including the Roads Policing Unit - the performance target has also been raised to 80%. Regarding Grade 2, the PCC clarified that analysis showed that the criteria used for both Grade 2 and Grade 3 were being handled as Grade 2 incidents by Surrey Police, inflating the pool of Grade 2 incidents. Therefore, Grade 2 had been separated from a new Grade 3 classification, which is now set at a 24-hour response time, matching Sussex Police. The Grade 2 response time is set at 1 to 24 hours with a target of 80%. The PCC also noted that Grade 3 incidents include the use of Scheduled Appointment Vehicles since implementation on 14 October 2024, a measure that has received positive feedback from divisions, and referred to the new embedded Chief Inspector Silver role in the Command Room, due to start imminently. Surrey Police has also been making good use of the ‘Suspicious Activity Portal’, which allowed the public to upload CCTV footage to aid in police investigations, they said.

     

    Cllr James Baker returned to the room at 12.25pm

     

    1. In follow-up to Commissioner’s question 2, Cllr Richard Wilson asked if there had been a change in policy, noting that the PCC had previously stated she was not in favour of the facility for DISC to report directly into Surrey Police’s Niche system, and that people should instead dial 999 or 101. The PCC answered there was not a change in policy and that she did have concerns around this topic. She noted that multiple reporting systems could create more risk. In reference to the Cllr Wilson’s question to whether its availability could be brought forward, the PCC stated this was not possible because the Force and partners had to ensure it was done correctly and were reducing the risk as much as possible.

     

    1. Cllr Richard Wilson asked for clarification that the concern was not around a large increase in reporting of shoplifting which could reflect negatively on the figures. The PCC confirmed this was not the concern. The concerns were around victims not getting the response needed due to multiple channels of reporting and confusion this could  ...  view the full minutes text for item 60/24

61/24

SURREY PCP BUDGET MID-YEAR CLAIM 2024 pdf icon PDF 107 KB

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    Purpose of the report: The Surrey Police and Crime Panel has accepted a grant from the Home Office to meet the costs of the Panel, including the administrative support. This purpose of this paper is to report on the use of the grant in 2024 (April 2024 - September 2024), as noted in the Panel’s mid-year claim submission to the Home Office submitted by the 6 September 2024 deadline.

     

    Additional documents:

    Minutes:

    No comments were made.

     

    The Panel NOTED the report.

62/24

COMPLAINTS RECEIVED SINCE THE LAST MEETING pdf icon PDF 72 KB

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    Purpose of the report: To note complaints against the Police and Crime Commissioner and the Deputy Police and Crime Commissioner received since the last meeting of the Police and Crime Panel.

    Additional documents:

    Minutes:

    No complaints were received since the last meeting.

63/24

RECOMMENDATIONS TRACKER AND FORWARD WORK PROGRAMME pdf icon PDF 69 KB

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    Purpose of the report: To review the Recommendations Tracker and Forward Work Programme.

    Additional documents:

    Minutes:

    Witnesses:

    Damian Markland, Head of Performance and Governance (OPCC)

    Jake Chambers, Scrutiny Officer

     

    Key points raised during the discussion:

     

    1. A member raised that the Panel was expecting to receive an update on establishment numbers and a breakdown by division and role and asked if this was still expected. The Head of Performance and Governance stated that it would be included in future workforce planning documents that were received by the Panel every two meetings. The Scrutiny Officer confirmed.

     

64/24

DATE OF NEXT MEETING

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    The next public meeting of the Police and Crime Panel will be held on 3 February 2025.

    Additional documents:

    Minutes:

    The Chairman declared the date of the next meeting as Monday 3 February 2025.                                 Meeting ended at: 12.40pm