Agenda and draft minutes

Surrey Police and Crime Panel - Thursday, 26 September 2024 10.30 am

Venue: Woodhatch Place, Reigate, Surrey

Contact: Jake Chambers, Scrutiny Officer 

Media

Items
No. Item

32/24

WELCOME AND INTRODUCTION FROM CHAIRMAN

33/24

APOLOGIES FOR ABSENCE

34/24

DECLARATIONS OF INTEREST

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    All Members present are required to declare, at this point in the meeting or as soon as possible thereafter

    (i)            Any disclosable pecuniary interests and / or

    (ii)          Other interests arising under the Code of Conduct in respect of any item(s) of business being considered at this meeting

    NOTES:

    ·         Members are reminded that they must not participate in any item where they have a disclosable pecuniary interest

    ·         As well as an interest of the Member, this includes any interest, of which the Member is aware, that relates to the Member’s spouse or civil partner (or any person with whom the Member is living as a spouse or civil partner)

    ·         Members with a significant personal interest may participate in the discussion and vote on that matter unless that interest could be reasonably regarded as prejudicial.

     

    Additional documents:

    Minutes:

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MINUTES OF THE PREVIOUS MEETING: 20 JUNE 2024 pdf icon PDF 330 KB

36/24

PUBLIC QUESTIONS pdf icon PDF 63 KB

37/24

POLICE AND CRIME PLAN CONSULTATION METHODOLOGY pdf icon PDF 140 KB

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    Purpose of the report:  A key responsibility of a Police & Crime Commissioner is to set out a Police and Crime Plan to cover their current tenure and until the end of the financial year after the next election. The Plan should be set as soon as is practicable after an election, at the latest before the end of the financial year after election, that is March 2025.

     

    Additional documents:

    Minutes:

    Witnesses:

    Lisa Townsend, Police and Crime Commissioner (PCC)

    Ellie Vesey-Thompson, Deputy Police and Crime Commissioner (DPCC)

    Alison Bolton, Chief Executive and Monitoring Officer (OPCC)

    Damian Markland, Head of Performance and Governance (OPCC)

    Kelvin Menon, Chief Finance Officer (OPCC)

     

    Key points raised during the discussion:

     

    1. The Chairman provided the background of the report. The PCC gave a brief introduction, noting that consultation was ongoing.

     

    1. A member noted that the report referred to “…a period of refinement and maintenance” that reframed some issues of the previous plan while maintaining the same foundations. The member asked if there were other areas being descoped or removed from the Plan to allow this change. The PCC explained that some areas, since the last Police and Crime Plan (Plan), had become ‘business as usual’ for the Force, and therefore did not need as much focus. The first Plan was reviewed in Summer 2024 to review any possible areas for change.

     

    1. The member asked how impartiality and fairness would be ensured through the consultation process. For example, if political proportionality was guaranteed when consulting with political representatives and if there was a risk that the consultation could constitute an ‘echo chamber’ of similar views. The PCC explained that she viewed the consultation as apolitical. Everyone in Surrey had an opportunity to contribute. The public survey and wider engagement events would ensure everyone in Surrey had the opportunity to contribute, should they wish.
    2. A member asked how the focus of the Plan was expected to change due to the methodology, and if the PCC could commit to altering the plan significantly to reflect stakeholder feedback. The PCC explained that her Office (OPCC) awaited the results of the wider consultation. The public consultation would follow. She did not possess set expectations on the feedback. The Head of Performance and Governance explained that the methodology was a structural mechanism to collect and interpret data, to ensure the building of the Plan was based on a firm foundation. When the Panel would be given the final draft Plan, a breakdown of how the methodology operated and translated into the Plan would also be provided.

     

    1. A member noted the report’s reference that “…preliminary findings will be shared with focus group participants for feedback and confirmation” and queried if this group of participants would be a sub-set of those consulted in earlier rounds of consultation.The Head of Performance and Governance explained that after each focus group, the OPCC returned to participants with a transcript of the discussion for checking. An electronic form was also sent to participants, so they could clarify their statements and the OPCC’s interpretations of them.

     

    1. A member asked how the views offered in the more ‘informal’ Community Engagement events in September to December 2024 would be incorporated into the new Plan if the same statistical methods were not applied. The PCC noted that the first ‘informal’ Community Engagement meeting took place in Guildford on 23 September 2024. Consideration was given to recording and producing a transcript of these  ...  view the full minutes text for item 37/24

38/24

POLICE AND CRIME COMMISSIONER ANNUAL REPORT 2023/24 pdf icon PDF 57 KB

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    Purpose of the report:  The Police Reform and Social Responsibility Act (2011) places a duty on Police and Crime Commissioners to produce an Annual Report. The report should cover the exercise of the PCC’s functions in the financial year and the progress made in meeting the Police and Crime Plan. The report should be presented to the Police and Crime Panel for comment and recommendations, and then a formatted version produced and published.

     

    The attached Annual Report covers the period April 2023 to March 2024 and is submitted to the Police and Crime Panel for comment.

    Additional documents:

    Minutes:

    Witnesses:

    Lisa Townsend, Police and Crime Commissioner (PCC)

    Ellie Vesey-Thompson, Deputy Police and Crime Commissioner (DPCC)

    Alison Bolton, Chief Executive and Monitoring Officer (OPCC)

    Damian Markland, Head of Performance and Governance (OPCC)

    Kelvin Menon, Chief Finance Officer (OPCC)

     

    Key points raised during the discussion:

     

    1. The Chairman provided a brief outline of the purpose of the report. The Commissioner moved to take questions.

     

    1. In reference to the Domestic Abuse Hub, which secured £2 million in funding from the Domestic Abuse Perpetrator Intervention Fund, a member noted that the standards published alongside the fund required intervention programmes to take place within a wider community response, be delivered by well-supported specialist staff, and benefit from monitoring and evaluation. The member asked how these interventions at the Surrey hub met these requirements.The PCC outlined the requirements were factored into the service specification and procurement process. Requirements were also embedded into the contractual obligations as part of receiving the funding. The commissioning team had lots of experience working with organisations to ensure contractual obligations were met and issues were tackled early. There were good relationships with funding partners which made a big difference.

     

    1. The Head of Performance and Governance added that when the OPCC received devolved funding, as part of the standing allocation or through a competitive process, the Home Office and/or the Ministry of Justice paid a lot of attention to what was done with the funding. The commissioning team were required to provide regular, formal updates on how money was being spent. This, in addition to the procurement process and tendering exercises, was all factored into the final contract.

     

    1. The member requested that in the Police and Crime Commissioner Annual Reports, a summary of what was achieved in-year with the Domestic Abuse Hub could be provided. The PCC confirmed this could be provided.

     

    Cllr Mike Smith left the meeting at 11.07am.

     

    1. A member, in reference to the report’s statement that “…we have made millions of pounds available to support victims of crime”, asked if the level of funding for these services had increased, decreased or remained the same in the last three years. The PCC explained that all the funding data was available in the annual financial statements on the OPCC’s website. The absolute level of funding available to the OPCC each year varied. In addition to funds received from the government, which was not yet known for future years, the OPCC and commissioning team bid for additional funds for areas such as Safer Streets and Anti-Social Behaviour (ASB). The annual difference does not necessarily reflect a trajectory of the OPCC’s commitment or lack of commitment, as the funding was often outside their control, she added. It was not always easy to separate victim services from community safety or reducing reoffending, as support offered by any one service, such as the Domestic Abuse Hub, was often there to support a range of people such as both perpetrators and victims. For 2022/23, the OPCC funded local services to £5.4 million (m) and for  ...  view the full minutes text for item 38/24

39/24

HMICFRS PEEL INSPECTION pdf icon PDF 208 KB

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    Purpose of the report:  This paper provides an update to the Surrey Police and Crime Panel as to the Casues for Concern, Areas for Inprovement and Recommendations identified for Surrey Police in the PEEL Report.

    Additional documents:

    Minutes:

    Witnesses:

    Lisa Townsend, Police and Crime Commissioner (PCC)

    Ellie Vesey-Thompson, Deputy Police and Crime Commissioner (DPCC)

    Alison Bolton, Chief Executive and Monitoring Officer (OPCC)

    Damian Markland, Head of Performance and Governance (OPCC)

    Kelvin Menon, Chief Finance Officer (OPCC)

     

    Key points raised during the discussion:

     

    1. The Chairman outlined the purpose of the report. The PCC provided a brief introduction to the report and highlighted the work done on the ability to answer emergency calls quickly enough, noting that the Chief Constable informs her that Surrey Police was the fastest improving Force in the country on this measure.

     

    1. A member asked if there was a link between the latest PEEL inspection report finding that the Force required improvement on data recording, and the Information Commissioner ordering Surrey Police to address backlogs in its responses to information requests. The PCC did not believe there was, as it was done separately in different teams, but suggested members could ask the Chief Constable at the Panel’s meeting with him in October.

     

    1. Regarding the report’s reference to a new shift pattern being introduced in the call handling centre from September 2024, a member asked how the introduction of this measure featured into the plan for call response times, given the advances that had already been attained. The PCC noted she was pleased with performance improvements in 101 and 999 calls, and it was important to maintain this, and that revised shift patterns were being explored to ensure performance could be maintained. There were lots of measures being reviewed across the Force to ensure that where there were areas of improvement, it was improved, and where areas were improved, it would be maintained, she added, stating that she felt the workforce was integral to this.

     

    1. In reference to page 63 of the report, a member noted that the compliance against published response times for Grade 1 and Grade 2, despite an improvement from 2023, remained below the March 2022 level. The member asked how confident the PCC was that improvement in this area could be achieved. The PCC explained that the Force was making good progress, but were not there yet, which was important to recognise, and that the Chief Constable has highlighted it as an area he wants to improve. She stated that it was important to be transparent about the data, and that the Force was looking at the grading system as whole to allow for a more refined target. The Commissioner clarified that the grading system produced some unintended consequences, such as how the broad parameters for a Grade 2 response could make it seem that the Force had not attended something in time, when it may be that officers had spoken to a member of the public and agreed another time to arrive that suited the resident, meaning that it would appear that the Force had missed its Grade 2 target. The PCC encouraged the Panel to ask the Chief Constable about this at its next with him.

     

    1. The Head of Performance and  ...  view the full minutes text for item 39/24

40/24

SURREY POLICE RECRUITMENT AND WORKFORCE PLANNING UPDATE pdf icon PDF 415 KB

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    Purpose of the report:  This report is intended to provide an update on recruitment, retention, misconduct, vetting and wider organisational challenges facing Surrey Police.

    Additional documents:

    Minutes:

    Witnesses:

    Lisa Townsend, Police and Crime Commissioner (PCC)

    Ellie Vesey-Thompson, Deputy Police and Crime Commissioner (DPCC)

    Alison Bolton, Chief Executive and Monitoring Officer (OPCC)

    Damian Markland, Head of Performance and Governance (OPCC)

    Kelvin Menon, Chief Finance Officer (OPCC)

     

    Key points raised during the discussion:

     

    1. The Chairman outlined the purpose of this report.

     

    1. In reference to Surrey Police now employing more officers than ever before, due to exceeding the government officer recruitment uplift target, a member asked what impact this had on Surrey Police Group’s finance, given the £18m of savings required over the next four years.The PCC explained that the previous government offered two incentives to Forces to recruit above uplift. The Force took advantage of both offers in 2023/24 and 2024/25. 10 people applied in the first year, and a further 12 people in 2024/25 - for each officer recruited above the uplift in 2024/25, the government provided a grant of £48,000, and it was assumed that the additional officers would continue to be funded separately, not under the wider Force budget. She noted that, if this ceased to be the case, officer numbers may need to be reduced through natural wastage and until it returned to the uplift figure, clarifying that all Forces lobbied the previous government to recognise the cost of funding. Uplift officers increased overtime, as officers moved up the pay scale, which was a challenge, she added. This had so far not been recognised in funding allocations and was a growing pressure. The OPCC was waiting to see if this would be reflected in the spending review later in 2024, but the PCC was not hopeful. The Chief Finance Officer added that he was on the National Police Chief’s Council (NPCC) Finance Committee which had put in their submission that the rising cost of the uplift needed to be recognised and adequately funded. However, public finances were tight.

     

    1. The member asked if there was any indication on this from the new government. The PCC reiterated that the spending review was awaited, along with more detail from the government. Police Chief Constables had been told to not expect more money.

     

    1. The Chairman asked if Surrey was still lobbying for different funding formulas so that Surrey received a fair amount. The PCC confirmed this was the case and stated that any change in the funding formula would not necessarily benefit Surrey, despite this being the assumption due to Surrey’s position.

     

    1. A member asked for clarity on how the PCC expected government plans for 13,000 new neighbourhood police, PCSOs and special constables across the UK would affect the Force and be implemented. The PCC explained that the OPCC and the Force were still waiting for clarity on this. It was a manifesto commitment, so the OPCC was expecting it, and early discussions with Home Office indicated it would be a mixture of officers, the PCC added. Chief Constables had been told to not expect any extra funding, which would be a potential challenge, and it was believed  ...  view the full minutes text for item 40/24

41/24

MEDIUM-TERM FINANCIAL PLAN UPDATE 2024/25 TO 2027/28 pdf icon PDF 182 KB

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    Purpose of the report:  Each year, as part of the budget setting process, a Medium Term Financial Forecast (MTFF) is prepared to assist with demonstrating whether the Force is financially sustainable in the medium term.

    Additional documents:

    Minutes:

    Witnesses:

    Lisa Townsend, Police and Crime Commissioner (PCC)

    Kelvin Menon, Chief Finance Officer (OPCC)

     

    Key points raised during the discussion:

     

    1. The Chairman outlined the purpose of the report. The Chief Finance Officer gave a brief introduction, outlining the report was the latest updated financial forecast for the period from 2025/26 to 2028/29. It set out the level of savings based on assumptions in the forecast, which may need to be found in the period.

     

    1. A member raised that the report stated that “[…] cumulative savings of £23.4m will be required for the 4 years from 2025/26 to 2028/29”, while the Annual Report stated that “[…] the MTFF indicates that savings of over £18m are required over the next four years”. The member asked what the reason for this discrepancy was or if it was an updated figure. The Chief Finance Officer explained they were updated assumptions. In particular, the pay assumptions in the intervening period were updated, which was why the gap increased.

     

    1. The member noted that the report assumed for 2025/26 that the referendum limit would be returned to 2%. The member asked if this assumption was the same for the next three years. The Chief Finance Officer confirmed this was the assumption in the forecast, but hopefully in the October Budget the Government will announce what the referendum limit will be.

     

    1. A member referred to paragraph 11 of the report which noted that Surrey could receive the lowest share of a £175m Home Office grant for funding Police Force pay awards, depending on the calculation methodology used. The member asked what contingencies were being explored for if this occurred, and what impact meetings with the Home Office had had on this area. The Chief Finance Officer explained the Force had received pay grants in previous years which unfortunately were all allocated on the funding formula basis despite the PCC lobbying the previous government to change the methodology. The same formula allocation was done this year despite the Home Office informing him that various methodologies were considered. This meant Surrey Police had the lowest share nationally of the £175m amounting to £2.1 million to cover the pay increase for officers and staff for 2024/25. One of the reasons provided was that the Home Office did not want Forces to lose faith in the current formula methodology overall. The £2.1m grant awarded should cover the increase in officer pay this year but for later years need to wait to see what next year’s increase would be.

     

    1. The member asked what the gap between the £2.1m and the total cost of the Force’s pay award was. The Chief Finance Officer explained that for police officers, the grant just covers the additional cost over the 2.5% allowed for in the budget. However, there was no additional money to cover the staff increase and the government had been clear that the grant was intended to cover the staff and officer increase. The shortfall on this was around £2.4m.

     

    1. A member asked  ...  view the full minutes text for item 41/24

42/24

SURREY POLICE GROUP UNAUDITED FINANCIAL REPORT FOR 2023/24 pdf icon PDF 274 KB

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    Purpose of the report:  To set out the unaudited financial performance of the Surrey Police Group (i.e. OPCC and Chief Constable combined) as at the year-end 31 March 2024. It compares the Group financial results with the budgets approved by the PCC in February 2023 for the financial year 2023/24.

    Additional documents:

    Minutes:

    Witnesses:

    Lisa Townsend, Police and Crime Commissioner (PCC)

    Kelvin Menon, Chief Finance Officer (OPCC)

     

    Key points raised during the discussion:

     

    1. The Chairman outlined the purpose of the report. The Chief Finance Office provided a brief introduction, noting that the audit was currently being conducted and was on track to be completed by the statutory deadline in February.

     

    1. A member asked how the underspends in ‘Supplies and Services’ and ‘Grants and Income’ (of £1.8m and £5.8m, respectively) were achieved in 2023/24, and if it was anticipated that these would be repeated for 2024/25. The Chief Finance Officer explained that the £1.8 m was an effort to drive savings earlier in the period for use in 2024/25. This meant several centrally held budgets for things like estates were not all used. The £5.8m was made up by things such as additional income for the use of custody cells, due to prison overcrowding. Grants were also awarded in-year for Safer Streets. Although there was an underspend in ‘Supplies and Services’, there would be an overspend elsewhere in the budget, they added, noting that Surrey Police Group had income from mutual aid and counterterrorism, and received a £1.6m refund of business rates which would go towards the Group’s estates programme. He noted that some of these would be repeated in 2024/25, such as additional income for custody cells and mutual aid due to civil disturbance.

     

    1. A member referred to the £0.2m that was underspent by Surrey Police Group and the substantial increase in total reserves which had increased from £30.8m in 2023 to £37.2m in 2024. The member queried if there was a significant revenue surplus, but it had been put into reserves. The Chief Finance Officer confirmed there was a revenue surplus and part of this increase was the £1.6m rates refund. During the year, Surrey Police Group had sold several assets, and this money was put into reserves. He stated that some programmes had slipped in the capital programme, and this money also went into reserves, and that more information could be retrieved from the Force to provide more detail to the Panel.

     

    1. Regarding the additional funding that was secured from the Home Office for recruiting above the uplift target, a member asked if this was financially prudent, given this increase did not cover the future salaries of officers as they were promoted up the pay scale. The Chief Finance Officer explained that the government offered the incentive to recruit above uplift, but Surrey Police Group was not monitored on this target as part of the base uplift figure. Therefore, if the funding was not renewed, Surrey Police Group was no longer obliged to keep to those additional officer numbers and so the overall total could fall back to the uplift total through natural wastage. This meant that Surrey Police Group could recruit ahead of time and get paid an incentive to do so. It was felt this was the right thing to do at the time, but it would need reviewing  ...  view the full minutes text for item 42/24

43/24

PERFORMANCE AND ACCOUNTABILITY MEETINGS pdf icon PDF 126 KB

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    Purpose of the report:  This report provides an update on the performance meetings between the PCC and the Chief Constable that have been held and what has been discussed in order to demonstrate that arrangements for good governance and scrutiny are in place.

    Additional documents:

    Minutes:

    Witnesses:

    Lisa Townsend, Police and Crime Commissioner (PCC)

     

    Key points raised during the discussion:

     

    1. The Chairman outlined the purpose of the report.

     

    1. A member asked why no Performance and Accountability meetings had taken place since late 2023 when they were supposed to occur every six weeks. The PCC confirmed that regular scrutiny meetings were taking place, and formal meetings took place in January, March and July 2024. The next meeting was scheduled a couple of weeks after this Panel meeting, clarifying that there had been a small gap between meetings due to the PCC elections. Approach to the public meetings, which were historically webcasted, was being reviewed to balance holding the meetings and holding them publicly. She further stated that with the public events up to Christmas, the PCC was confident the public had ample opportunity to question the Chief Constable and raise concerns. Dates set aside for the public meetings were being used to continue the 6-weekly meetings with the Force. Work went into ensuring scrutiny meetings were well attended but it was recognized not everyone had time to watch the meetings. Therefore, the PCC stressed the importance of transparency and accessibility of the website and Data Hub.

     

    1. The member asked if the Chief Constable was making himself available for the scrutiny meetings. The PCC confirmed this was the case, and added she met with the Chief Constable at least once a week to discuss issues.

     

    The Panel NOTED the report.

44/24

PCC FORWARD PLAN AND KEY DECISIONS pdf icon PDF 91 KB

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    Purpose of the report:  This report provides information on the key decisions taken by the PCC from February 2024 to present and sets out details of the Office’s ongoing Forward Plan for 2024.

    Additional documents:

    Minutes:

    Witnesses:

    Lisa Townsend, Police and Crime Commissioner (PCC)

     

    Key points raised during the discussion:

     

    1. A member asked if the PCC could provide an update on the award of contract to a developer for Mount Browne Headquarters. The PCC explained that the tender process was intense, and a contractor had been selected. The contractor would be announced publicly as soon as it was appropriate.

     

    The Panel NOTED the report.

45/24

COMMISSIONER'S QUESTION TIME pdf icon PDF 147 KB

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    For the Panel to raise any issues or queries concerning crime and policing in Surrey with the Commissioner.

     

    Note:

    The deadline for Member’s questions is 12.00pm four working days before the meeting (Friday 20 September 2024)

     

    Additional documents:

    Minutes:

    Witnesses:

    Lisa Townsend, Police and Crime Commissioner (PCC)

    Alison Bolton, Chief Executive and Monitoring Officer (OPCC)

     

    Key points raised during the discussion:

    On the question received from Cllr Richard Wilson

     

    1. The PCC added that she was regularly updated on the early release of some prisoners by Surrey’s Gold Commander. There was one of the regular meetings of the Surrey Criminal Justice Board where the issue was discussed amongst all of Surrey’s criminal justice partners. Surrey was in a much better position than perhaps other forces, partly because Surrey had a relatively low number of prisoners released and had taken a proactive approach.

     

    1. A member asked if Surrey Police had a greater workload or was undermined due to failures in other public services such as the courts and probation. The PCC did not believe this was the case, stating that, particularly since Covid, ongoing court backlogs have been experienced. Surrey Police had charged 3000 more offences than in the same period the year before.

     

    On questions received from Cllr Paul Kennedy

     

    1. On question 2 - The Chief Executive and Monitoring Officer explained that the principal difference from five years ago to the point which the PCC received the report was the steer the OPCC had from the previous government that it wanted fire governance to be in the hands of an elected individual. The report was received in early 2024. Then PCC elections took place, and there was since a change in government. She stated that it is not clear what the new government’s views are around fire governance. The PCC’s direction was that the review was not a priority to progress.

     

    1. On question 2 - A member asked if there was any significant change found in this piece of work - the PCC replied that there was not. The big change was the Home Office’s direction around fire governance. It felt wrong to focus on this work without any further direction form the government.

     

    1. On question 4 - A member raised that, from residents’ responses, a challenge seemed to be around why local authorities had to pay for this when CCTV was there to help the police, but simultaneously the public wanted CCTV to be funded. The PCC raised that CCTV was there to help all residents, regardless of who was providing it, though was not always as helpful as what some people thought, particularly given other tools available to the police. The PCC referred to the written response provided.

46/24

COMPLAINTS RECEIVED SINCE THE LAST MEETING pdf icon PDF 75 KB

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    Purpose of the report:  To note complaints against the Police and Crime Commissioner and the Deputy Police and Crime Commissioner received since the last meeting of the Police and Crime Panel.

    Additional documents:

    Minutes:

    Key points raised during the discussion:

     

    1. The Chairman outlined that three complaints were received. Two were considered by the Complaints sub-committee, while one had the Complaints Protocol disapplied and was not considered.

     

    1. A member asked if the Panel was allowed to know what the outcome of the two complaints were. The PCC explained she had since written to one of the complainants. The Scrutiny Officer agreed to check the rules on disclosing the outcome of the complaints.

     

    The Panel NOTED the report.

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APPOINTMENT TO COMPLAINTS SUB-COMMITTEE

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    Purpose of the report:  To appoint a member to the Complaints Sub-committee of the Surrey Police and Crime Panel in light of a present vacancy.

    Additional documents:

    Minutes:

    Key points raised during the discussion:

     

    1. The Chairman outlined that a nomination was received for Cllr Richard Wilson. No other nominations were received, and Chairman took this as general assent.

     

    The Panel AGREED to the appointment of Cllr Richard Wilson to the Complaints Sub-committee.

48/24

RECOMMENDATIONS TRACKER AND FORWARD WORK PROGRAMME pdf icon PDF 110 KB

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DATE OF NEXT MEETING